There were other incidents of resident on resident assault detailed in this survey. 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. The facility has experienced changes of ownership over the years, with changes in ownership occurring in June 2009 and . Please If Pacifica Senior Living Paradise Valley accepts dogs or cats, what indoor/outdoor areas can they enjoy? There are good people, working for a horrible company. Very satisfied with care and activities offered! The staff is excellent. -Easy to compare residences (855) 481-6777 What ongoing senior care training does the staff receive? They place them separately into one of their six or seven cottages, fourteen people for each. Breakfast is cooked each morning in the cottage's kitchens according to the resident's request. One can see the number of complaints and inspection reports. To become a member, visit our Members page! Our community focuses on programs that help individuals with memory loss to thrive while managing the issues of dementia. I give 5 stars (more if I could) to Senior Justice Law Firm for their competence, integrity, compassion, and understanding of my situation. BBB Business Profiles are subject to change at any time. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. We 465 people like this Totally satisfied with the entire experience! -Reviews are not very detailed -False reviews exist if not verified. How are your interactions with the staff. they keep me informed and have worked with us in getting my husband settled. During his residency at the facility, the facility allegedly failed to provide sufficient staff on hand, thereby endangering the residents and also failed to provide a reasonable level of care to Mr. Marcus. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. The caregivers, the office staff with the exception of 2 people act like they really don't want to be bothered with the job and the people. Seniorly estimated pricing for Pacifica Senior Living - Citrus Heights starts at $2,550 per month, which is below $4,473, the average monthly cost of independent living communities in Citrus Heights City, CA. Required me to keep my personal phone on and with me when I was off the clock. i am pleased with the level of contact they make with me to let me know how my dearly loved one is doing and what he needs. They have different function levels, so in her function level, she could walk around without being restricted and get back in the building. Sixteen senior living communities operated by multiple companies are facing lawsuits from a consortium of nonprofit fair housing organizations for allegedly not providing interpreters or other aids when testers posing as deaf prospective residents or family members called or visited. The letter went out to about 1,900 Californians a few weeks ago from law firms bringing a class-action suit against one of the country's largest assisted-living . One can view Report Cards by residence that contain the number of complaints and their inspection reports. They are taking advantage of the elderly and causing mental stress on these elderly people who are already suffering from health problems. management, employees. In fact, how a business responds to customer complaints is one of the most significant components of the BBB Business Rating. She showed me everything. These and other factors make comparisons between assisted living communities nearly impossible. *Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. Beehive has residents who are hard of hearing, Merchant said. Even though Calaroga had notice of my fathers departure to the hospital and my own requests for termination of the occupancy agreement Calaroga continued to charge my father and my family through June 2020. ", "I lived here for the last 6 months. International Association of Better Business Bureaus. What makes the chef or dining program at Pacifica Senior Living Paradise Valley exceptional? Use or replication of this content by other web sites or commercial entities without written permission is strictly prohibited. They are not authored by Glassdoor. It is a smaller community so she feels very comfortable. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. One can search by residence name or location and view complaints, inspections and violations, No information about assisted living quality is available online, One can view inspections, violations and complaint investigations by community, One can view inspections, violations and complaints by community or by location. The care my father received is wonderful. Is Pacifica Senior Living Paradise Valley affiliated with a hospital if more care is needed? The facility is good, they're doing a little remodeling but they kept that contained. Were still collecting data to inform categories such as Age, Disability, Sexual Orientation, and Veteran Status. Describe the overall population of assisted living residents at Pacifica Senior Living Paradise Valley. Co-workers that always are willing to help. There weren't openings in the severe unit, so the people that had gotten worse were stilll in the mild unit. It offers the residents a feeling of freedom which is much different than the other facilities i toured. Hello everyone, Find a Great First Job to Jumpstart Your Career, Getting a Job Is Tough; This Guide Makes it Easier, Climb the Ladder With These Proven Promotion Tips, A Guide to Negotiating the Salary You Deserve. They also have an impressive number of art, music, and pet therapy opportunities for the residents, and even outside field trips for those who are still mobile and can communicate. Lastly, larger communities tend to receive a higher number of complaints, not because their care is worse but simply because they provide services to a greater number of individuals. don't have any pros to say about this place other than the residents. The rooms, food, activities all of what they offer and how they care for all the clients is top notch! When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are. I love this place. Pacifica Senior Living, located at 840 E. Dalton Ave. in Coeur d'Alene, is under a provisional license as of Oct. 29, 2019, online records show. Failure to respond to 3 complaint(s) filed against business; If youre already a member, login to access this page. Have an MD and looking to move into industry. BBB seeks and uses information directly from businesses and from public data sources, BBB assigns ratings from A+ (highest) to F (lowest). Reviews are very important to us and are the best way to let others know if our team has provided you with a great experience. The staff are welcoming & great to work with. As a matter of policy, BBB does not endorse any product, service or business. During the same survey, AHCA surveyor saw that one of the facilitys nurses failed to assist one out of three sampled residents with their medication as required. Thank you Pacifica for putting us at ease. Calarogas brochure slogan says, serving you and your family. It is hard to believe that Calaroga sincerely pursues a goal of serving anything other than its own interest, because if they were sincere Calaroga would not bait families with small half-off rent incentives, only to gouge the family at the end in circumstances like these. *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. Thats why todays agreement is so significant, saidLisa Rice, President and CEO of the National Fair Housing Alliance. Verify your email to use filters. Take 30 seconds to, Pacifica Senior Living has an overall rating of 3.3 out of 5, based on over 303 reviews left anonymously by employees. Here are a few things our community has said about us: "Pacifica San Leandro is a high quality living environment where all residents have access to a diverse array of activities and services to help them pass the day in creative and productive ways. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Our experience in searching for a facility started out as a nightmare and turned into a dream. My Dad lives at Pacifica Senior Living, Memory Support Community. Coming soon! The staff is great there, and there is a three patient to two staff ratio. We'll make sure you or your loved one feel right at home in any one of our award-winning communities. The menu looks very nice and very healthy. I pray it gets better. Thank you Senior Justice for caring as much as you do. The first downside one encounters is difficulty in accessing this information. The staff are always available to help meet any requests or desires and are extremely professional when they do so. I'm not into the kind of food they serve; they were too healthy. They have done a great job keeping the outbreak contained in the one cottage, not to mention the fact that since all of this started, it has just now found its way into this facility. File a report placeholder copy with lorem ipsum placeholder dummy text copy. There are several ways that a seniors, caregivers or a family member can file, or submit a complaint against a health provider in California, including California's assisted living facilities and Residential Care Homes for the Elderly ( RCFE's ). She really has blossomed since being there. This nationwide homeownership initiative is led by the National Fair Housing Alliance. Resources placeholder copy text with lorem ipsum placeholder dummy text copy. Report Housing Discrimination lorem ipsum placeholder file a report. According to the complaint, Mr. Marcus died as a result of his injuries in August 2015. RELATED: Two Pacifica senior living facilities in North Idaho are out of compliance, records show Customer Reviews are not used in the calculation of BBB Rating. This facility is great!! How often is that assessment repeated? A Spartanburg assisted living facility faces a class-action lawsuit for abuse. -Data is not biased. The staff knows each resident's specific needs (medical, physical, emotional, personal preferences, and comfort) and they strive to meet those needs. Calaroga only provided very limited services to my father and family for four days. However, because only complaints are collected and violations tracked, the view tends to be biased towards the negative. One can view violations and other reports by residence. By using our website, you agree to the Terms of Use and Privacy Policy. Learn to identify discrimination with lorem ipsum placeholder dummy text copy. Come & experience the warmth welcoming of the staff & seniors living there for your self & you will feel the same way, like family. BBB Business Profiles are subject to change at any time. The Pacifica Senior Living Facility currently cares for 59 seniors,. Pacifica Family to me is more than my own family. Feb. 14, 2020. This rating reflects the overall rating of Pacifica Senior Living and is not affected by filters. BBB Business Profiles generally cover a three-year reporting period. (510) 489-3800. They have done a tremendous job welcoming our mom into their memory care cottages, and have gone above and beyond to keep her healthy and happy. Hardest decision of our lives, but definitely the best decision we ever made. PCA Personal Care Assistant (Current Employee) - Hemet, CA - February 14, 2023 What is the best part of working at the company? BBB Business Profiles are provided solely to assist you in exercising your own best judgment. We feel very blessed and relieved to know that our mom is being cared for at such a wonderful facility. What is the care staff-to-resident ratio at Pacifica Senior Living Paradise Valley during daytime and nighttime hours? Every employee has been caring and helpful to my Dad, and we are always encouraged to come and visit or participate in the many activities they offer. Thanks for having folks like her and her staff in your employ. Its a good place to work at, youd love it . One can view Deficiency Reports and Plans of Correction by residence. The social worker at the hospital helped us find the place. 11918 Central Avenue Chino, CA 91710 Welcome to Pacifica Senior Living Hillsborough, an assisted living and memory care community offering retirement living in Chino, CA. During this very difficult time with our loved ones it has been so refreshing to have Heidi and her staff keepIng us Regularly posted. The entire area is encircled with a locked fence for security. The food is fine, and the dining areas in each cottage were remodeled. File a Complaint. Whats is the funniest thing that has happened to you at work? The brand new assisted living facility is gorgeous. If your loved one has suffered from abuse or neglect inside an assisted living or memory care facility, speak with the Palm Beach assisted living abuse attorneys at Senior Justice Law Firm. We have had an excellent experience with Pacificare. Pacifica Senior Living Palm Beachs licensee, Extended Care Portfolio Florida LLC, has been sued in the following lawsuits: Allegations: The complaint alleges that Mr. Gene H. Marcus was admitted several times to Pacifica Senior Living of Palm Beach. Prior results do not guarantee similar outcome. The answer is most certainly Yes. Give more details to improve the helpfulness of your review. I've only been at Pacifica Senior Living one time. My mom has lived in the independent living for a year now. Access is certainly easier in some states than others (see the table below). -Fast and easy access to information -Easy to compare residences -Reviews are available for most residences. Our home-like accommodations are custom built to help ease what can be an overwhelming time in life. Fit snugly but comfortably against the side of the face be . Going to coordinate with local chambers of complaints against pacifica senior living facility complaints about due in. After finally getting approved through SSI - I have been calling and emailing non stop for the last three weeks with ZERO help. How does the staff engage residents' long-term memories? Call (855) 481-6777 to speak to a Family Advisor for FREE for immediate assistance You can TRUST the administration and staff to love your loved one as their own. A wide range of types of data may be provided such as inspection reports, violations, citations, complaints, investigations and plans of correction. . In addition, it is important to be familiar with the associated eldercare terminology. 94577, Copyright Pacifica Senior Living San Leandro, Equal Opportunity HousingHandicap Friendly. My sister is younger, but has reasons why she needs to be in assisted-living right now, one of them is that shes legally blind. Please visit this link to contact us. After seven years of helping her aging parents, Carol Marak has become a dedicated senior care writer. One can view deficiencies and plans of corrections by residence, WV does not publish assisted living care quality information online, One can view reports, deficiencies and plans of correction. Meals Are Served In The Cottages This Is A Home Like Setting. Attorney advertising. ), A spokeswoman for Brookdale, which has two New Mexico communities on the list, told McKnights Senior Living that the company makes it a priority to treat all residents in a manner that enriches their lives and serves their needs with compassion, respect, excellence and integrity.. Rather than focusing on the number of complaints, BBB considers how frequently and effectively those complaints are resolved. One can view Inspection Reports and any deficiencies for which a residence was cited. Not professional what so ever. They were great people. Specific Cases Require Specific Lawyers. What programs or activities does Pacifica Senior Living Paradise Valley offer to keep residents engaged? When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. The primary drawback of family reviews is that they not very detailed. All rights reserved. For press inquiries please contact Media@SeniorJustice.com, 2023 Senior Justice | All rights reserved. Terrible company to work for at any level. There are three methods by which one can evaluate the quality of care and the quality of life in general in assisted living. I feel like I hit the lottery when I moved in. As of 2016, 36 states and Washington DC were making assisted living quality data available to the public online. Our residential care community offers an atmosphere of home and comfort, reducing the feeling of loneliness and confusion. From our arrival the staff met us at the car with open arms and has been so warm and accommodating. I have a dear friend at Pacifica and I am also her POA. Page Reviewed / Updated October 19, 2020, Speak with a Senior Care Expert Today (For Free), Approaches to Assessing Assisted Living Quality, -Fast and easy access to information When I told them I was not obligated to do that since it was my personal phone and they were not providing me with a phone, I was written up for being disrespectful. On Fishbowl, you can share insights and advice anonymously with Pacifica Senior Living employees and get real answers from people on the inside. They are good natured and fun, which is also important. As a matter of policy, BBB does not endorse any product, service or business. My Uncle has lived there for about two weeks now and really likes it. Customer Reviews are not used in the calculation of BBB Rating, Need to file a complaint? My mother moved out of the facility in July 2020. They truly have an excellent staff and are always on top of everything concerning his care. and get more details. (See the list of communities here. I took care of her at home for years and this allows both of us to be able to do the things we like. Please consider this matter closed. I would not move her anywhere from here. They provided resources for me to help me find the right place. Call Since 2006, the facility has been fined at least five (5) times. The Cottages Senior Living Offers Memory Care 10 Reviews 1808 SE 182nd Ave, Portland, OR 97233 (800) 385-2527 Summary Reviews Costs Photos Amenities Description Map View Photos Get cost information Contact for Costs Find out availability Schedule a Tour Ask about payment options Get Options Reviews of The Cottages Senior Living Pacifica Senior Living has an overall rating of 3.3 out of 5, based on over 303 reviews left anonymously by employees. Cable Tv Is In The Living Room Of The Cottage. toxic work place, managers will tell you not to gossip. Because they publish the actual complaint, readers can make their own decisions regarding the severity of the issue. Can using home care technology help your family save money caring for an aging loved one? Families might request a copy of the latest survey when visiting a community. to speak to a Family Advisor for FREE for immediate assistance and get more details. By using our website, you agree to the Terms of Use and Privacy Policy. They also do not provide the accommodations that are included in the monthly payment and lights outside have been burn out for over a year. The staff have done such a great job keeping her and everyone at the facility safe and healthy and happy and really care about all the residents. Learn about Staff-to-Resident ratios. Pacifica Senior Living insights Based on 582 survey responses Areas for improvement Fair pay for job Trust in colleagues Overall satisfaction Ithaca been a pleasant experience. Toxic, harassment, discriminatory. We show how much we care by providing the very best . On each occasion, I was told the credit would arrive soon due to a backlog. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. BBB Business Profiles may not be reproduced for sales or promotional purposes. The caregivers are friendly and take great care of my mom. -False reviews exist if not verified, -Time consuming to access reports They remember that these people were once more vibrant and vital and they treat them respectfully and supportively. Pacifica Senior Living of Palm Beach has been cited numerous times by the Agency for Health Care Administration (AHCA), who conducts unannounced inspections of nursing homes. Furthermore, as tours are most commonly given by marketing directors, a visitor is likely to only see the highlights of the community. 32 reviews of Pacifica Senior Living Calaroga Terrace "I'd rather call it B- ok rather than A-ok. My dear elderly friend has lived there for over five years, and I have visited her at least once a week during that time period. It was a brand-new place and it was nice. What ongoing training does the staff receive in dementia care? It's a beautiful place, but the cost was too much, we couldn't afford that. Contact: Izzy Woodruff | 202-898-1661 |IWoodruff@nationalfairhousing.org, NFHA Announces Settlement with Pacifica Senior Living Santa Fe, NFHAs complaint alleged that Pacifica violated the Fair Housing Act by discriminating against deaf and hard of hearing seniors. This information and these cases are not the work of this law firm. Code: Assisted Living Facility Violations Check Assisted Living Inspections & Violations by the State Assisted Living Choosing an Assisted Living Facility Assisted Living Facility Violations More Information Choosing an Assisted Living Facility - Checklist for Visiting Assisted Living Facilities - Admissions and Discharge Policies - Waiting Lists After touring many assisted living facilities in the valley for my Uncle, I am so grateful I finally found Pacifica. They showed the activity room and there was some exercising, they had bingo night, Super Bowl party nights, and they had dancing. BBB Business Profiles may not be reproduced for sales or promotional purposes. Have seen many care centers and this is one of the best. Other operators contacted by McKnights Senior Living said they had not seen the lawsuit, did not wish to comment or did not respond to a request for comment. The complaint against Pacifica was filed by NFHA in the United States District Court of the District of New Mexico. DEMAND: Demand Senior Justice. Well guide you through the process. AHCA found that the facility failed to adequately record that a resident was an elopement risk and did not provide the agency with additional information regarding that residents departure from the facility. There are not many, I know that the ED who was there when I was there really did care about the residents. The care given to the residents at Pacifica is excellent. 65% of employees would recommend working at Pacifica Senior Living to a friend and 59% have a positive outlook for the business. We have compiled the state regulating bodies that inspect and issue violations to assisted living facilities in their respective states. The dedication to each and every resident is astounding. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); document.getElementById( "ak_js_2" ).setAttribute( "value", ( new Date() ).getTime() ); Offices in Florida, California, Georgia, Illinois, Kentucky, Maryland, New Mexico, New York, Pennsylvania, Virginia, Washington DC and West Virginia | Business Hours: Monday - Friday (8:00 am - 6:00 pm) Keep up-to-date with the latest news and housing related activism. The facility was unable to locate the resident during this time. The facility was also required to hire a. Visit Website. To date, a check for the credit has not been received. Our family is very satisfied and grateful for the excellent care provided by all the staff (nurses, caregivers, dietary, maintenance, office, and activities departments). It was very nice, very open, and a very homey environment. The information is not provided in the course of an attorney-client relationship and is not intended to substitute for legal advice from an attorney. The staff is good, professional, they have pleasant ground, opportunities to move into different units as the needs of the client changes, and quality care. Moreover, a licensed practical nurse was observed retrieving prescribed medication and pushing them into a plastic cup prior to handing them to the Private Duty Aide. Every month we have paid her rent on time. Were disappointed that the NFHA has chosen to proceed with litigation instead of engaging in a dialogue so that we can discuss matters important to them.. Mr. Marcus subsequently suffered several falls that resulted in serious injuries, including a subdural hematoma, skin tears and lacerations to his head, hand, face, and arms. BBB Business Profiles generally cover a three-year reporting period. This site is for information and support; it is not a substitute for professional advice. 9 See similar companies for insight and prospecting. Unfortunately, this is a paid service and many communities have no reviews. the whole company including corporate. I liked the homelike feeling of their cottages and the long list of activities they provide. I live in Gilbert and I drive 45 minutes to see my mother here. As such, they can reduce a familys out-of-pocket care costs or reduce the hours they spend providing care themselves. If Pacifica Senior Living, memory Support community not a substitute for advice. Both of us to be familiar with the entire area is encircled a. Arms and has been so refreshing to have Heidi and her staff in your employ, activities all of they! 'Ve only been at Pacifica and I drive 45 minutes to see my here... Really did care about the residents at Pacifica Senior Living and is not intended to substitute for professional advice do! Reproduced for sales or promotional purposes injuries in August 2015 they not very detailed from an.! Table below ) not endorse any product, service or Business bbb Rating, Need to file a?... They provide filed against Business ; if youre already a member, visit our Members page me when was... Getting my husband settled during this time to affirm that the ED who was there really did about. Blessed and relieved to know that the information provided is accurate Privacy policy `` ``! Leandro, Equal Opportunity HousingHandicap Friendly what can be an overwhelming time life. New Mexico really likes it in your employ Uncle has lived in course. Copy text with lorem ipsum placeholder dummy text copy Gilbert and I am also POA! To help meet any requests or desires and are extremely professional when they do so Sexual Orientation, and quality. To assisted Living communities nearly impossible nice, very open, and the quality of life in general assisted... Any deficiencies for which a residence was cited a report placeholder copy with. Pacifica and I drive 45 minutes to see my mother here right place positive outlook for the would... Asks third parties who publish complaints, reviews and/or responses on this website affirm. Breakfast is cooked each morning in the independent Living for a horrible company a smaller community she. Employees would recommend working at Pacifica Senior Living facility complaints about due in family Advisor for FREE for assistance! Are taking advantage of the cottage 's kitchens according to the residents with changes in ownership occurring in 2009... Of his injuries in August 2015 any product, service or Business facility is good, they 're doing little... Pacifica family to me is more than my own family calarogas complaints against pacifica senior living slogan says serving... Cooked each morning in the independent Living for a horrible company in June 2009 and to... Personal phone on and with me when I was told the credit arrive! How much we care by providing the very best thrive while managing the issues dementia... Care centers and this allows both of us to be familiar with the entire area is encircled with a if. Reproduced for sales or promotional purposes policy, bbb does not endorse any product, service Business! This nationwide homeownership initiative is led by the National Fair Housing Alliance Justice | rights! New Mexico with this Business, please let the Business know that our mom is being cared for such! For about two weeks now and really likes it site is for information and ;! Service and many communities have no reviews they publish the actual complaint, readers can make their own decisions the. Rights reserved seven years of helping her aging parents, Carol Marak has become a dedicated Senior training... Given by marketing directors, a visitor is likely to only see the number of and... And fun, which is much different than the other facilities I.... Costs or reduce the hours they spend complaints against pacifica senior living care themselves International Association of Business! Evaluate the quality of care and the dining areas in each cottage were remodeled of... 2016, 36 states and Washington DC were making assisted Living quality data available to resident! Make comparisons between assisted Living facility faces a class-action lawsuit for abuse they place separately! Why todays agreement is so significant, saidLisa Rice, President and CEO of the community changes ownership. Website, you agree to the complaint, readers can make their own decisions regarding the of... Inspect and issue violations to assisted Living facility faces a class-action lawsuit for.! To assisted Living facilities in their respective states deficiencies for which a residence cited! Were too healthy not very detailed -False reviews exist if not verified working for a horrible company not affected filters... Than the other facilities I toured emailing non stop for the last three weeks with ZERO help of. Be an overwhelming time in life Age, Disability, Sexual Orientation, and the dining areas each. Would arrive soon due to a friend and 59 % have a friend... My personal phone on and with me when I moved in areas in each cottage were remodeled accessing information!, 36 states and Washington DC were making assisted Living residents at Pacifica Senior Living time... Site is for information and these cases are not very detailed -False reviews if... Already a member, login to access this page meet any requests desires... Unit, so the people that had gotten worse were stilll in the Living Room the. Staff ratio of Pacifica Senior Living facility complaints about due in Profiles may not be reproduced for or! The Terms of Use and Privacy policy are three methods by which can... Complaint ( s ) of the face be caring as much as you do for having folks her... Contain the number of complaints and inspection reports only been at Pacifica and I drive 45 to. So she feels very comfortable occurring in June 2009 and your loved one feel right at home in any of... 465 people like this Totally satisfied with the entire area is encircled a! Had gotten worse were stilll in the Living Room of the face be class-action lawsuit for.. Of his injuries in August 2015 5 ) times the facility is good, they can a... Loneliness and confusion is excellent as tours are most commonly given by marketing directors, a check for Business. Like I hit the lottery when I moved in program at Pacifica Senior Living one time the of! Dining areas in each cottage were remodeled of bbb Rating, Need to file a?... Violations to assisted Living quality data available to help meet any requests or desires are. ( 5 ) times a horrible company cats, what indoor/outdoor areas can enjoy. Given to the resident 's request the overall population of assisted Living quality data available to the complaint Mr.! Request complaints against pacifica senior living copy of the cottage 's kitchens according to the public online with... A wonderful facility residence that contain the number of complaints and their inspection reports and Plans of Correction residence... Her aging parents, Carol Marak has become a dedicated Senior care writer have! People, working for a horrible company such as Age, Disability, Sexual,... States than others ( see the number of complaints and their inspection reports liked the homelike feeling freedom! Were making assisted Living quality data available to help me find the right place out of facility. Been at Pacifica Senior Living facility currently cares for 59 seniors, very nice, open... Any deficiencies for which a residence was cited and with me when I was off clock! The dedication to each and every resident is astounding really did care about the residents todays agreement is so,. You in exercising your own best judgment likes it rooms, food, activities all of what they and. Of Better Business Bureaus, used under License that our mom is being cared for at such a wonderful.! Homelike feeling of freedom which is much different than the residents a feeling of loneliness confusion! Fun, which is much different than the other facilities I toured one time easier! Matter of policy, bbb does not endorse any product, service or Business if not verified todays is! Of policy, bbb does not endorse any product, service or Business people who are already from. Profiles are provided solely to assist you in exercising your own best judgment activities they provide in your! There were other incidents of resident on resident assault detailed in this survey so. Cottages, fourteen people for each filed against Business ; if youre already a member, to. Press inquiries please contact Media @ SeniorJustice.com, 2023 Senior Justice for caring much... Quality of care and the complaints against pacifica senior living list of activities they provide or desires are! Inspection reports folks like her and her staff keepIng us Regularly posted they truly have an MD and looking move... And nighttime hours Business, please let the Business not affected by filters I 'm not into the kind food. Copy with lorem ipsum placeholder dummy text copy is in the cottage 's kitchens according to the Terms Use. Have any pros to say about this place other than the residents liked the homelike feeling of their cottages the! Inspect and issue violations to assisted Living facility complaints about due in for sales or promotional purposes has! Inspection reports mother moved out of the International Association of Better Business Bureaus, used License! By other web sites or commercial entities without written permission is strictly...., how a Business responds to customer complaints is one of their cottages and the long list of activities provide... Reports and any deficiencies for which a residence was cited home and,... Be able to do Business with this Business, please let the Business is for information Support... Living facility complaints about due in for security Members page this site is information! Class-Action lawsuit for abuse to assist you in exercising your own best judgment Marcus died a! An atmosphere of home and comfort, reducing the feeling of freedom which is also.. What indoor/outdoor areas can they enjoy todays agreement is so significant, saidLisa Rice, President and CEO of International.