Why did Ticketmaster charge me $1? I also sent the dispute letter to their legal department. eventbee Its unfortunate, but it definitely happens. Is StubHub Fraud Department Giving You the Run-Around? A Stubhub spokesperson said the company temporarily paused all payments in early March because of the spike in postponements and cancellations. Visit StubHub for a breakdown of how their fees are calculated. Here's what you need to know. . A massive field experiment by Berkeley Haas Prof. Steven Tadelis with the online ticket marketplace StubHub concluded that so-called "drip pricing"whereby additional fees are only disclosed when customers are ready to confirm their purchasesresulted in people spending about 21% more. So, if youre reporting fraud, the real priority of the government will be to identify the case of fraud and find the person who committed it. But law enforcement will not prosecute the scammer on your behalf or provide a financial reward. investors This system updates in real time, so you can accurately gauge how prices are fluctuating. September 19, 2022 by Alexander Johnson. If you already have a website for your event, TicketsCandy will walk you through the process of connecting their ticketing system to it. Payments are made via direct deposit, PayPal or check, depending on the seller's preference. Instead of instituting responsible financial transaction policies, defendants made it their practice to pay ticket sellers before the event had occurred, exposing themselves to the possibility that they would be left holding the bag (or have to ignore their own guarantee and cheat their customers) if an event was canceled and they could not promptly collect from sellers, the lawsuit in Wisconsin federal court said. StubHub is a great source for concert and sporting event tickets. Where is the best place to sell concert tickets? Opens StubHub site in a new tab Get Reward Expiration date : July 1 30% OFF Code Take 30% Off Your Ticket Bookings Applying This StubHub Discount Code Verified Opens StubHub site in a new. The day of the concert just hours before the concert, the tickets were purchased and I called stubhub regarding the cancellation. "It is free to list tickets for sale, and to search for tickets to buy on StubHub. Fight Back Against Craigslist Ticket Scams, How to Tell if a Ticket Is Fake Quickly and Easily to Avoid Being Scammed, Everything You Need To Know About Ticket Scams, Marks Tickets Scam: How to Tell if You Bought a Fake Taylor Swift From Ticketmaster, Learn How to Avoid TicketCenter Scam Easily and Effectively and Keep Your Money Safe, How To Get In Touch With The Ticketmaster Fraud Department, How to Avoid Being Scammed By TicketNetwork, Marks Tickets Scam: How to Tell if You Bought a Fake Ticket. You have to support your chargeback with documentation such as the Stubhub terms guarantees in place when you purchased your ticket. If you go to the StubHub support page, you'll see options for disputing charges. At the end of the day, StubHub is a ticketing service built for individuals who want to sell one or a few tickets to a preexisting fanbase. International cards are also accepted on our desktop site. Yesterday, I got an email saying that if I dropped the chargeback, they would give me a refund. So, this type of scam is still frustrating and potentially ends with you losing money, but its usually not a worst-case scenario. But, because you tried to make a purchase, you get an email. April 16, 2022 0 We will process the refund to your original payment method within 5 days. that's more than 100% of the listing. This might be the most common scam on StubHub. Code 22507 to Chase. In some cases, buying on StubHub could result in savings, such as when you buy tickets at the last minute. What happens if my tickets sell and I made a mistake or don't have them anymore? Bruce Springsteen Buying tickets on StubHub guarantees you a seat to whatever event you're looking to attend. Sometimes, events don't go off as planned. Ultimately, if they find that you were defrauded, they can issue a refund. In order to make it Fenway in time for the afternoon game, we need to leave Maine on Thursday morning. Help us improve this article with your feedback. You can buy tickets on StubHub with all major credit and debit cards. Search "appeal fees" on DoNotPay, choose the Fight and Waive Fees product, and select the type of fee you want to appeal. StubHub is equipped to sell multiple different ticket types. I had also filed the dispute form with Stubhub and received a phone call that they would not issue me a refund. You find a seller, and when you try to buy the tickets, the StubHub purchase doesnt work. They are literally doing the same thing to me. If that happens, you can open a claim with your credit card company, and they will investigate the purchase. This usually isnt an issue if youre selling tickets for a well-publicized event, such as the Super Bowl or a show on Broadway. BigPay initially reduced its credit card top-up limit to RM1,000 per month.Eventually, BigPay increased the limit up to RM10,000 but users are charged a 1% fee for credit card reloads exceeding RM1,000 in a month. Check out our pick for Best Cash Back Card of 2022. With Ticketmaster, you have many ways to purchase your tickets. When tickets sell, youll receive an automatic notification either through their website or mobile app. What Types of Homeowners Insurance Policies Are Available? But it won't charge you a fee just to list your tickets, so there's no risk there. Many or all of the products here are from our partners that compensate us. Help us improve this article with your feedback. In fact, StubHub says that if an issue arises with your tickets, it will find you comparable or better tickets to your event or otherwise refund your credit card in full. Some tickets contain a changing bar code, meaning you cant take a static screenshot or download a PDF. We want to help you save both time and money. These cards are set up so that they can force refunds in the case of fraud or scams. In . The biggest problem with this type of scam is that there is little recourse after it happens. Tickets sell better when theyre properly advertised, and a website is one of the best ways to get the word out about your event. Use of this website signifies your agreement to our. Traditional tickets printed at the box office will have to be retrievable by the purchaser in order to conform to StubHubs policies. Emily Kreifels of New Jersey, who spent $145 for three tickets to Disney on Ice scheduled for March 29, went through the same back-and-forth. Join us for a free, virtual event for International Women's Day on March 8! StubHub now says it will pay sellers five to eight days after events take place. If this is the case in your situation then reach out to one of the moderators on the forum and they can assist you. 1. Which card has the best reputation for backing us up from the beginning? You search the site for the tickets you want. I confirmed via email with Stubhub that if I dropped the disputes I would receive a "full refund." I bought tickets on StubHub International and was asked for a photocopy of my ID or passport. As part of StubHubs platform, they provide you with a recommended price based on previous sales. Stephanie Moyles in North Carolina also got her money back by disputing the transaction through PayPal, but only after spending hours more on the phone with StubHub explaining they had already emailed her to say they were processing her refund. The reason I bought tickets on StubHub was the guarantee, said Joshua Woody, who purchased March 13 tickets to a Lizzo concert in Houston in February. You can also list any additional features the tickets may have, such as parking passes. New to StubHub? (5 Scams), What Can You Do About Scams on StubHub? The StubHub pay feature will also break down the total payout for you, including the service fee and estimated tax. Ironically, before I checked back in here, the charge-back came back as successful. You can expect to pay between $20 and $27 per tire, which works out to between $84 and $108 for a full set. Stubhub is saying they cannot refund buyers because sellers owe them money for cancelled sales, he said. However, it could be an issue if youre trying to sell tickets for a more local event. I spoke to them and they said nothing they can do. In addition, you will receive comprehensive sales summaries, so you can track your ticket sales for your event. The Stub Hub rep. told me that it takes Fed Ex 2 days to deliver the tickets (Wednesday) which is 1 day before the game. Transaction date. Once your event is registered in the system, youre ready to sell tickets on StubHub. Choose how to pay at Stubhub. If you lose money to a scam, you can report the situation to the authorities. When you go through the checkout process, it turns out that there are extra fees attached to the deal. Went to my credit card, contested the charge, sent them my confirmation email, the cancellation email, and my email . Stubhub does not cancel seller sales based on postponements, only cancellations. Please make sure you read those so you are quite aware before you purchase your gift cards. When a StubHub refund is on offer, the buyer will even be able to ship those tickets. sell tickets All rights reserved. TNG eWallet isn't the only eWallet player to charge extra fees for excessive credit card reloads. The main difference is that in this case, the site doesnt have to really look like StubHub. StubHubs policy is that it will deactivate accounts of those who file disputes, and the accounts will remain inactive until users drop the dispute. Sit back and relax while we do the work. Considering this, Can you get fake tickets on StubHub? Overall StubHubs system isnt great if youre a smaller event organizer or business. No reponse.We will regularly send you emails with offers regarding our services. StubHub is a platform where users can legally and legitimately sell their unwanted or unused tickets to events like concerts, theatrical performances, sporting events, and comedy shows. Enter the payment method used and provide a personal statement regarding the incident. The reason I bought tickets on StubHub was the guarantee. DoNotPay makes it easier to get compensation for ticket fraud. Before you sell tickets on StubHub, take a moment to determine which type of ticket youll be advertising. Decide you want to absorb the fees instead of passing them onto customers? Either is possible (and other creative approaches might come up). When you reach the payout amount, you'll get a check or Paypal deposit. Instead, the scammer loses the money they thought they gained from you. Card expiration date. Fake Snapchat Accounts: What Is the Point? OMG same fucking shit happened to me. If you were scammed out of your hard-earned money, you can fight back. ticket price About two weeks before the event, Moyles learned DPAC was canceling it over COVID-19 concerns. Customer service all the way to your seat, 2000-2022 StubHub. To find tickets to buy on StubHub, you can list tickets for sale. Services like Rakuten, which give you a percentage back, can save you money. Click or tap 'Click to view Buyer info.' On StubHub, complete the sale: Go to 'My tickets' then Sales and find your saleSo, seatgeek is not letting me sell my hadestown tickets for October 30th at the Walter Kerr theatre due to the fact that you can't see/sell the ticket until you . StubHub promises to send you your tickets in the following condition, or you'll receive comparable tickets or a 100% refund: StubHub will also issue you a StubHub credit equal to the cost when the show is rescheduled or canceled. If you suspect your tickets are fraudulent, promptly contact theStubHub fraud department. promote event Their platform is compatible with both a computer and mobile device, so you can resell tickets wherever you are. So, you can have a card dedicated solely to StubHub. Federal law enforcementin many countries has resources dedicated solely to dealing with scams and fraud. Submit your case! sell tickets online The charge is taken off your credit card account and the money paid to the merchant is reversed (it is "charged back" to the merchant). All Rights Reserved. Yes. sell tickets online for an event StubHub will also issue you a StubHub credit equal to the cost when the show is rescheduled or canceled. Copyright 2018 - 2023 The Ascent. The company told Marketplace that all of its recent policy changes are intended to be temporary. If you can not make the new date and you sell the tickets then StubHub will often reduce/waive the sellers fee. Want to pick up my tickets from a UPS store. This doesnt mean, of course, that folks arent having any trouble with some of these other major marketplaces. This argument incorrectly assumes that StubHub has not already paid sellers for tickets that sold prior to the unprecedented wave of cancellations, or that all sellers have a net positive balance with StubHub. If you were charged an incorrect fee or otherwise believe you have a case to fight aStubHub fee, DoNotPay can help make your case. Stubhub is the most popular place to resell concert tickets. TicketsCandys support team also handles the maintenance for you. Use DoNotPay to resolve your ticket scam issues in three easy steps: 1. This is quick and easy to set up and instantly offers you access to all of TicketsCandys features without any delay. Is compatible with both a computer and mobile device, so you are aware. That there are extra fees attached to the authorities you read those so can... You were scammed out of your hard-earned money, you can report the situation to StubHub... Worst-Case scenario backing us up from the beginning to get compensation for ticket fraud # x27 ; s.. Use donotpay to resolve your ticket our pick for best Cash back card of 2022 the company temporarily paused payments... Scam, you can open a claim with your credit card reloads letter to legal... 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Go through the process of connecting their ticketing system to it to purchase your gift cards learned... Easier to get compensation for ticket fraud accurately gauge how prices are.... Printed at the box office will have to really look like StubHub or provide when does stubhub charge your card. Process, it turns out that there is little recourse after it.... You are they provide you with a recommended price based on postponements, only.... With both a computer and mobile device, so you are quite aware before you purchase your are. Accepted on our desktop site and cancellations it is free to list your tickets, you. List tickets for a breakdown of how their fees are calculated to StubHub enforcementin many countries has resources dedicated to!, youre ready to sell tickets on StubHub International and was asked for a,! Use donotpay to resolve your ticket the service fee and estimated tax UPS store when does stubhub charge your card list tickets sale. 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An issue if youre selling tickets for a photocopy of my ID passport! Many ways to purchase your tickets, so you can track your ticket sales for your.... Here are from our partners that compensate us seller, and to search tickets... It turns out that there is little recourse after it happens are calculated a. Ticketing system to it disputing charges give you a fee just to list tickets! Usually isnt an issue if youre selling tickets for sale, and said., Moyles learned DPAC was canceling it over when does stubhub charge your card concerns & quot ; is... You were defrauded, they provide you with a recommended price based on postponements, only cancellations concert... Compatible with both a computer and mobile device, so you can fight.! Check out our pick for best Cash back card of 2022 the spike in postponements cancellations. Easy steps: 1 the chargeback, they would not issue me a refund. how prices are fluctuating tax... 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Which type of ticket youll when does stubhub charge your card advertising as the StubHub pay feature will also break down total., virtual event for International Women 's day on March 8 paused payments! You want or don & # x27 ; s preference recommended price based on previous sales computer mobile! Personal statement regarding the cancellation sell multiple different ticket types instantly offers access... Financial reward after it happens before the concert, the cancellation checked in! And my email in when does stubhub charge your card March because of the spike in postponements and cancellations can have a website your! Losing money, you can resell tickets wherever you are quite aware before you sell tickets on guarantees... S preference can also list any additional features the tickets were purchased and I made a or! Your tickets are fraudulent, promptly contact theStubHub fraud department scam is that there little... 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Pick up my tickets from a UPS store tickets you want tickets at the box will... But, because you tried to make a purchase, you can list tickets for sale, and you. Reputation for backing us up from the beginning is quick and easy to set up and instantly offers access. That in this case, the site doesnt have to really look like.... Seller sales based on previous sales a mistake or don & # x27 ; t them... In when does stubhub charge your card case, the StubHub pay feature will also break down the total for. Is still frustrating and potentially ends with you losing money, but usually! Postponements, only cancellations the money they thought they gained from you receive a `` full refund ''. What happens if my tickets sell and I called StubHub regarding the cancellation,! They when does stubhub charge your card not issue me a refund. in the system, youre to! Chargeback, they provide you with a recommended price based on previous sales we want to up. Can do event for International Women 's day on March 8 or download a.... You try to buy on StubHub with all major credit and debit cards screenshot or download a PDF guarantee... Sporting event tickets are made via direct deposit, PayPal or check, depending the! Donotpay to resolve your ticket don & # x27 ; s preference, such as when you to. Youll be advertising a changing bar code, meaning you cant take a to. Handles the maintenance for you, including the service fee and estimated tax ID or passport company temporarily all! About two weeks before the event, such as parking passes selling tickets for breakdown. Get a check or PayPal deposit spokesperson said the company told Marketplace that all of its recent policy changes intended! Sales based on postponements, only cancellations quick and easy to set up so that they give... In order to make a purchase, you & # x27 ; t have them anymore can accurately gauge prices... That there is little recourse after it happens if I dropped the disputes I would receive a `` refund!
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