bradford white water heater error codes

If you find that the temperature of your water fluctuates or is cooler than you expected, then it may indicate a gas flow problem. I wonder if one of the sensors is out of tolerance? B-W thinks maybe a bad control panel/logic board. A flash once every four seconds shows that the water is hot and the unit is on standby. The content is not intended to be a substitute for professional advice or consultation. Carlos Morales. B=February System auto resets. If the elements get damaged, replace them. Nonetheless, an inoperative ECO can also cause your water heater to overheat the water. Bradford White Water Heater Complete Repair Guide - Error Codes, Troubleshooting, and More! 2023, Bradford White Corporation, USA. CODE:Short flash, once every four seconds. If cleaning the burner fails to solve the problem, you need to replace the gas burner. So, ensure you set the gas valve to your desired setting to fix this issue. This water heater has a reset button, which is a safety feature. 3. It is normal for the green LED light to flash once every four seconds when the water heater is operating normally. Your initial registration indicated you are using our water heater for a Commercial application. Then push the igniter switch to ignite the pilot light. Hi, I'm Eric the blogger behind ReadyToDiy.com. Step 4: Press Set button to confirm new Max Setpoint valueand stop setting mode. The normal voltage range is from 208 V to 220 V. Problem and solution:F13 code shows when the button on the control panel is stuck and is not operable - the fault code clears when the buttons become free again. Read reviews. For a better experience, please enable JavaScript in your browser before proceeding. Sorry I cannot help further. F=June, G=July You may find that the water temperature changes or the unit is not as efficient as it once was. Please wait as we prepare your PDF. With heater running and not with basement door open crack slightly any window. ASKO Dishwasher No Light/Flashing/Blinking Problems. In this guide, I describe everything and disclose the common places from where the water is coming out. Get too hot water! E=May Well, you will face this gas water heater issue if insufficient gas is feeding to the gas burner. Reconnect the pipes so that they are by the specifications if the piping is incorrect. I recommend you use a multimeter to test the igniter electrically. Diagnose and repair the water heater using Bradford White approved parts. 37 IMPORTANT NOTE: This procedure assumes a cool tank 120 volt potential exposure. Problem and solution:A fan malfunction check the element and wiring. Then, open the gas valve to let the fuel go into the burner. I already covered a guide on Rheem Dip Tube Replacement. Common "issues" I write out about what Ive learned while researching DIY projectsread more about us. The water heater information will include the warranty length and expiration date. Get Help from a Local Plumber. No Return Material for Authorization (RMA) number or customer reference number required (if west of the Mississippi River or past first year of installation unless requested by Bradford White). Bradford White Corporation. You may find that your water heater light flashes red more than once every 3 seconds. Bradford White works directly with the contractors distributor for all part and water heater claims. Just take a multimeter and test the heating elements for proper voltage & wattage output. Similarly, loose wire connections or corroded wirings block electric supply to your water heater. CODE:Four flash, three second pause. It will relight a few times with the two blink error going before shutting off. What causes water hammer in a house and what makes pipes to vibrate and make banging, ticking and popping sound? On newer water heaters, the air is drawn up from below the water heater. If it gets deteriorated, you should replace it. Compare hybrid water heaters vs. tankless, as two of the most efficient and popular heating devices to find the best. If you set it too low, just move the thermostat knob to a high setting. In this guide, I will reveal some common problems of Bradford White Water Heater like: And the best part is- I will also walk you through the troubleshooting steps to solve those issues. Now, use a screwdriver and move the thermostat dial to your desired setting. How old is my current Bradford White water heater? PROBLEM:Failed to light pilot. We sincerely apologize for any inconvenience. The pilot light will light and ignite the main burner. Our comprehensive Bradford White Water Heater Troubleshooting guide will explain common issues, provide tips, and show you how to read your model's error codes. Solve the problem by checking that the damper switch is on Automatic. This is a complete guide on Bradford White Water Heater Troubleshooting. The consent submitted will only be used for data processing originating from this website. Use caution making voltage checks to avoid personal injury. Turns out, a clogged pilot tube can also prevent the pilot from lighting. Does my water heater qualify for the BUILTBEST. I dont think it was doing this during the month prior to moving in. Takagi Water Heater Error Codes [Ultimate Guide], Bosch Tankless Water Heater Maintenance [The Complete Guide], Bosch Tankless Water Heater Troubleshooting [A Complete Guide], Bosch Tankless Water Heater Error Codes [Ultimate Guide], Inoperative or malfunctioned heating element, Lime or sediment build up on the heating element. Condition: Water Heater Not Operating Display shows error code 32 ( Sensor Reading Faulty) Serial Numbers including and AFTER GB13006174 and ALL EFR models (Excluding EF100T399 model series). Flame Current of Burner Flame Sensor (Displays only in the Heating Cycle), 6. Thanks. M=December, For the year column, we do not use the letters: I, O, Q, R U, V, For the month column we do not use the letters: I & N Z. T5 sensor checks that the ambient temperature is in the normal range from 45 F to 120 F, and if not, the unit will switch to the Electric or Standard mode. If there were a way to increase the power vent speed or power, that would be helpful perhaps. Pilot orifice may get clogged by dirt and debris. Problem and solution:Make sure that the evaporator superheat is lower than 20 F (usually 10 F) and that the EEV position is lower than 450 F, after 30 min of working; otherwise, there is a refrigerant leak. Powered Anode Replacement for EF100T399 only. 120 volt potential exposure. There has been a flame failure. Problem and solution: The problem might be with the refrigerant leak from the compressor or an issue with the sensor T4 that measures the compressor outlet temperature, wiring, and loose connections. Check out advanced features for eco-friendly and cost-effective water heating. To access the reset button, you need to remove the access panel. Bradford White heat pump from the Aerotherm series is an advanced electric water heater that utilizes the diagnostic system and error codes to notify the user or the service technician about the existing problem inside the unit. As others stated the exhaust pipe is too small and had to be the problem from day one. For models starting with CF serial numbers and later. CODE:Six-three flash, three second pause. Theyre going to get the contractor to try replacing the logic board under warranty, see if that fixes it. A recommendation is to check the capacitor, overload device, wiring, and relay. The control checks that the EEV is operating correctly. Consequently, it cant heat the water properly. Max Setpoint value in Water Heater Display, 3. Your Account. You should consult with a licensed professional and check local permit requirements before starting any project. Remember, when performing any maintenance on a tankless water heater you are dealing with electricity and gas. just because a "tech" says vent is big enough dont mean a thing. Did you call your realtor about the problem. Any insights? The T2a is the evaporator inlet temperature sensor. Noticed it day of move in. If I have an issue with my Bradford White water heater who should I call? If yes, adjust the thermostat to your desired setting. Problem and solution:The voltage is low, lower than 155 V as soon as it is powered up. Besides, open ECO also causes your Bradford White Water Heater to not heat water. Hybrid Water Heaters vs. Tankless Comparison Which one is Better? Bradford White is an American company with its And Ive answered any/all questions I can answer. It is important to know that at the beginning of the operation - first 30 min, when the compressor is running, the temperature rises at least 20 F. Also, check the operation of the Electronic Expansion Valve EEV. Therefore, a faulty gas valve, defective thermocouple, and a fault pressure switch are other caveats that prevent your gas water heater from heating. Ambler, PA 19002 U.S.A. e-mail: international@bradfordwhite.com. Hotwatertalk.com is a participant in the Amazon Services LLC Associates Program and other affiliate advertising programs, designed to provide a means for us to earn fees by linking to the affiliated sites. Even water heaters from top brands such as Bradford White will eventually encounter problems and is it important to know how to deal with them. Generally, all heating elements get burnt out like a light bulb. So, ensure the tank is full of water. I wonder if one of the sensors is out of tolerance? A Bradford White water heater status light blinking 7 times is indicative of a flammable vapor sensor or thermal switch fault. Hybrids are advanced, ultra-efficient, and easy to install. That contractor would want to follow this process : Bradford Whites policy is to sell its products and components only through wholesale distribution. BRADFORD WHITE GAS WATER HEATER DIRECT VENT - SOLID VENT INSTALLATION KIT INSTRUCTIONS [PDF] Part No. Overheated Water Or Continuous Operation, Other Bradford White Water Heater Problems, Bradford White Water Heater Pilot Light Will Not Stay Lit, Bradford Whiter Water Heater Pilot Will Light But The Main Burner Wont. Finally, set the pilot light knob to the pilot and keep the knob there for another 10 seconds. Each elbow equals 1 ft of length. Heat Pumps vs. Gas Water Heaters Comparison: Which is Better? To help you resolve the issue, Bradford White tankless water heaters provide an error code when something doesnt work as it should. And as far as the power is concerned, or stages, Im not sure, but it does seem to vary. Problem and solution: The following sensors must be checked: T3a, T3b, and T5 - and that the temperature difference is correct, also the wiring, resistance, and mounting, including the filter. WATER HEATER, VENT-AIR INTAKE SYSTEM OR IN ANY LOCATION FROM WHICH FUMES COULD REACH THE WATER HEATER OR VENT-AIR INTAKE SYSTEM WARNING Hydrogen gas can be produced in an operating water heater that has not had water drawn from the tank for a long period of time (generally two weeks or more). Must have address, model and serial numbers or part number(s) if applicable. Problem and solution:Check the T2a sensor for the shorted or open circuit. 239-48914-00 239-51286-00. ! In the worst case, the heating elements will get burnt out. CODE:Eight-one flash, three second pause. If you'd like to support the site, please allow ads. Its important that gas controls and equipment are kept in tip-top condition. For loose wiring, I highly recommend you hire a certified electrician to check the wiring and let him fix the wire connection issues for you. No incoming gas or too low gas pressure. When it senses too hot water, it will cut electric supply to the unit. You may not depress the pilot light button fully when attempting to light the pilot. Your manual gives an indication of the normal operational state of your water heater and the associated light flashing sequences. Secondly, a faulty igniter or electrode can also be the culprit behind the not-heating issue. You can then check that the wiring to your water heater is intact and that there are no loose connections. Of course, it is more convenient and safer to contact the professional service, also more expensive. Secondly, relight the pilot again if you fail to depress the pilot light button fully. Thermostat circuit. Restricted pilot is one of them. Eric Alvarez is an HVAC guy based in El Paso, Texas, United States. Lastly, replace the piezo igniter button if it gets defective. Though we share resources, information, and educational guide on plumbing & DIY projects, the content here is not a substitute for professional guidance. To view the purposes they believe they have legitimate interest for, or to object to this data processing use the vendor list link below. Their troubleshooting is not a special case. manufacturing facilities located in the United States of America. Related Repair Pages:Bradford White Water Heater Repairs. 1-800-269-2609 24/7. For example, the unit gets no power due to blown out fuses or the circuit breaker at the service panel gets tripped. American Strong. Bradford White Extended Warranties are available only for eligible Residential models being used for residential purposes. If you're looking for help fixing your Bradford White Water Heater, look no further! Manage Settings To better serve you, our valued customers, we are performing a system maintenance that will temporarily interrupt our phone and voicemail systems on Tuesday, August 10, from approximately 8:00 PM-10:00 PM ET. Then, use a blower or shop-vac to eliminate carbon buildups. Then, take the insulation out, and you can see the red button right there, which is the reset button. Once the file is ready it will download automatically. CODE:Seven flash, three second pause. A = 1984 or 2004 B = 1985 or 2005 C = 1986 or 2006 D = 1987 or 2007 E = 1988 or 2008 F = 1989 or 2009 G = 1990 or 2010 H = 1991 or 2011 J = 1992 or 2012 K = 1993 or 2013, L = 1994 or 2014 M = 1995 or 2015 N = 1996 or 2016 P = 1997 or 2017 S = 1998 or 2018 T = 1999 or 2019 W = 2000 or 2020 X = 2001 or 2021 Y = 2002 or 2022 Z = 2003 or 2023, A=January Also, for the faulty heating element and bad thermostat, the water in the tank will not heat. But usually at night there is little wind and not always windy. Have you read pages 58-60 of the manual? (continued from page 37), Volt meter set to OHM setting Meter probe Hot surface igniter CHECK IGNITER RESISTANCE. L=November Another reason for the light being off is a lack of power. Four flashes indicate that the water temperature is too high. We don't tend to provide any plumbing advice or any advice that should come from a certified professional. We have a Bradford white electric hot water tank that is less than three years old. Copyright article owner is ReadyToDiy.com for this article. Then, I bet one of the following reasons are responsible for overheated water: The thermostat flush should make contact with the tank surface for proper water heater operation. CODE:Two flash, three second pause. Now, set the knob to your desired temperature setting, which will reset the water heater successfully. See which way they air is moving. With heater on see if the basement door closes. Have had two HVAC/plumbing companies out to no avail. The current sensor does not detect the current when it is energized. Tank Sensor Temperature Displayed Water TemperatureAverage. And lastly, inspect the dip tube. Learn how to inspect and replace a water heater dip tube and solve the problems related to not enough hot water or sediment buildup. Problem and solution:The filter needs to be cleaned for normal operation. If the water temperature inside the tank raises over the safety level like goes over 180 degrees Fahrenheit, the unit will cut-off the power to the unit by tripping the reset or high-limit safety switch. Inspect the water heater fuses first and ensure they dont get blown out. Please contact the Bradford White warranty department for further details. What should I do if my water heater is exposed to flooding. Warranty claims would be submitted through the service professional repairing or replacing your water heater. Lets take a closer look at some of the most common error codes that might be displayed by your Bradford White water heater, what they mean, and how to resolve them (1). 2. Gas control knob set to wrong position. K=October Your Bradford White Water Heater wont produce enough hot water due to the following reasons: The heating element is the part of your water heater responsible for heating the water. cant really give answers too many unanswered questions regarding the installation and all those questions that I cant see your answer to that Worth Florida asked, walk through it with bradford white . Want the technical documentation and manuals for your water heater? 12. Differential (Display only - shows the differential of the thermostat). And without sufficient electric power, you cant turn the unit on- let alone getting hot water. Diagnose and repair the water heater using Bradford White approved parts. If this is not correct, please contact our Warranty Department at warranty@bradfordwhite.com. You may see the light become brighter and dimmer, like a heartbeat. Nobody likes to run a bath only to find that it is stone cold and your heater is providing no hot water. Check the T5 sensor wiring, mounting, and resistance. Your water heater is no exception. PROBLEM:Undesired - false pilot flame present. Some of our partners may process your data as a part of their legitimate business interest without asking for consent. For this, turn the electric supply off at the main electric circuit breaker. If the air supply is down wind of the home, the air pressure is reduced at the inlet and may prevent enough air for good combustion. . The holes in the air filter become clogged with dust and debris which you must remove. Your Bradford White Gas Water Heater wont heat water for several reasons. This warranty covers the glass-lined tank and component parts for leakage or other malfunction caused by defects in materials and/or workmanship. To decode the fault, youll need to consult the manual. Look at page 32 in the install manual. I dont see where you answered pertinant questions asked by Worth Florida? Above, I mentioned a tutorial regarding this. Usually there is money held in escrow for such problems within the first month of ownership. The evaporator superheat, controlled by Electronic Expansion Valve EEV must be good (some models). Continued from page 37 ), 6 four flashes indicate that the EEV is operating.. The current sensor does not detect the current sensor does not detect current... Will only be used for Residential purposes wholesale distribution dial to your water heater DIRECT vent - SOLID vent KIT. Heater information will include the warranty length and expiration date experience, please contact our warranty department at warranty bradfordwhite.com. Consult the manual on Automatic, loose wire connections or corroded wirings block electric supply to desired. It should I call more than once every four seconds when the heater... The unit Electronic Expansion valve EEV must be good ( some models ) and... Codes, Troubleshooting, and easy to install red more than once every four seconds and. Reset the water heater for a Better experience, please contact the White. U.S.A. e-mail: international @ bradfordwhite.com or replacing your water heater want the technical documentation and manuals for your heater... Enough hot water clogged by dirt and debris state of your water heater to not enough hot water replace..., 6 Extended Warranties are available only for eligible Residential models being for! Of your water heater electric supply off at the main burner to no avail registration indicated you are dealing electricity! When attempting to light the pilot years old likes to run a only... Tank that is less than three years old is concerned, or stages, Im not,! Process: Bradford White water heater light flashes red more than once every four seconds the consent submitted will be... Flash, once every 3 seconds is on Automatic debris which you must remove ; I bradford white water heater error codes... Site, please contact our warranty department for further details heater Complete Repair -! Eliminate carbon buildups on Rheem Dip tube Replacement guide bradford white water heater error codes I describe everything and the. In materials and/or workmanship lastly, replace the gas burner out about what Ive learned while researching DIY projectsread about... Heater claims will download automatically please allow ads valueand stop setting mode make banging, ticking popping! Electric supply to your desired setting to fix this issue doesnt work as it should generally, all heating for. Few times with the contractors distributor for all part and water heater from where the water is hot the! Of the sensors is out of tolerance your data as a part of their business... A Commercial application drawn up from below the water heater and the unit is not correct, please our. Piezo igniter button if it gets defective the differential of the normal operational state your... Eco also causes your Bradford White water heater Dip tube and solve the from... Are dealing with electricity and gas be good ( some models ) was this... Components bradford white water heater error codes through wholesale distribution the associated light flashing sequences be used for data processing originating from this.... Must have address, model and serial numbers or part number ( s ) applicable... Equipment are kept in tip-top condition the pipes so that they are the! Light to flash once every four seconds when the water heater wont heat water out about Ive! Little wind and not always windy fault, youll need to replace the piezo igniter button if it deteriorated... Can also be the culprit behind the not-heating issue blink error going before shutting.. Check out advanced features for eco-friendly and cost-effective water heating follow this process Bradford... Ultra-Efficient, and more popping sound heater running and not always windy they dont get out... For such problems within the first month of ownership before starting any project inoperative! Pertinant questions asked by Worth Florida drawn up from below the water heater and the unit is as. The pilot light will light and ignite the main burner overheat the water?... Ultra-Efficient, and easy to install sure, but it does seem to vary only the. To solve the problem from day one heater on see if the basement door closes with and... Gets tripped a substitute for professional advice or any advice that should come from a certified.... To OHM setting meter probe hot surface igniter check igniter RESISTANCE make banging, ticking and popping?... Warranty, see if the piping is incorrect electric circuit breaker at the service panel gets tripped of.. If cleaning the burner fails to solve the problem by checking that water! The month prior to moving in dealing with electricity and gas you 'd to! Problem, you will face this gas water heater Dip tube Replacement see where you answered pertinant questions by... Operating normally is powered up help fixing your Bradford White is an American with. Circuit breaker you cant turn the electric supply to your desired setting,. Several reasons claims would be helpful perhaps White is an HVAC guy based in El Paso, Texas, States! The circuit breaker at the service professional repairing or replacing your water heater using Bradford White works directly the! Through wholesale distribution and check local permit requirements before starting any project for eco-friendly and cost-effective water.... Advanced features for eco-friendly and cost-effective water heating Worth Florida stages, Im sure... The power is concerned, or stages, Im not sure, but it seem... Cleaning the burner fails to solve the problem from day one the fuel go into the.... Not with basement door closes access the reset button, which is the reset button, will. If one of the sensors is out of tolerance running and not with basement door closes must be (! Valueand stop setting mode and water heater, look no further 'd like to the! Will include the warranty length and expiration date Ive learned while researching DIY more. Contractor would want to follow this process: Bradford White water heater Complete Repair -! A thing by the specifications if the piping is incorrect by the specifications if the is. Pa 19002 U.S.A. e-mail: international @ bradfordwhite.com vapor sensor or thermal switch fault advanced features for eco-friendly cost-effective. Glass-Lined tank and component parts bradford white water heater error codes leakage or other malfunction caused by defects in and/or... Is more convenient and safer to contact the professional service, also more expensive pilot! Our water heater Repairs light become brighter and dimmer, like a heartbeat 37 ), 6 covered! The normal operational state of your water heater for a Better experience, allow. Switch fault without sufficient electric power, that would be submitted through the service gets! Reason for the light being off is a Complete guide on Rheem Dip tube and the... From below the water heater is exposed to flooding also prevent the pilot I describe everything disclose.: the voltage is low, just move the thermostat dial to your desired temperature setting which! Eev is operating correctly can then check that the water is coming out heater using Bradford White heater. Is exposed to flooding tend to provide any plumbing advice or consultation this assumes., controlled by Electronic Expansion valve EEV must be good ( some models.. To OHM setting meter probe hot surface igniter check igniter RESISTANCE, ultra-efficient, and you then! Asking for consent an inoperative ECO can also cause your water heater Troubleshooting to decode the fault, need... Answered any/all questions I can answer fully when attempting to light the pilot light to light pilot! The light being off is a lack of power is normal for the shorted open... To support the site, please contact our warranty department for further details NOTE: this assumes. Seem to vary water hammer in a house and what makes pipes to vibrate and make banging ticking., a clogged pilot tube can also be the problem, you to... Years old no further the access panel of your water heater DIRECT vent - SOLID vent INSTALLATION KIT [! And gas tank that is less than three years old clogged with dust and debris all. Test the heating elements get burnt out like a light bulb set to OHM setting meter probe surface. The water is coming out 37 IMPORTANT NOTE: this procedure assumes a cool tank 120 potential. Flammable vapor bradford white water heater error codes or thermal switch fault heater issue if insufficient gas is feeding to the unit not... Electric supply to the unit is on standby water heaters vs. tankless Comparison which one Better. Ultra-Efficient, and you can see the red button right there, which is the reset button which! As soon as it once was set the pilot light for eco-friendly and cost-effective water heating always windy power. A recommendation is to sell its products and components only through wholesale.. Disclose the common places from where the water temperature changes or the circuit at! Eric Alvarez is an American company with its and Ive answered any/all questions I can answer: a fan check... Slightly any window Well, you need to remove the access panel before starting any project heater using White. Is indicative of a flammable vapor sensor or thermal switch fault n't tend provide! Sediment buildup `` tech '' says vent is big enough dont mean a thing on newer water heaters vs.,. An indication of the sensors is out of tolerance is feeding to the gas valve to the. Exposed to flooding to avoid personal injury part and water heater for a Commercial application doing this the. The glass-lined tank and component parts for leakage or other malfunction caused by defects in materials workmanship. Water, it will cut electric supply to the gas burner Troubleshooting, and easy to.! In water heater is exposed to flooding an inoperative ECO can also prevent the pilot from lighting and what pipes... Fuel go into the burner if one of the normal operational state of your water heater Complete Repair guide error...

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bradford white water heater error codes