The other downside is that the cylinder causes there to be no 'get up' and it often feels like having to put the pedal all the way down to accelerate onto the freeway. The dealer informed the contact that the ptu actuator needed to be replaced. It primarily concerned the crimping of 26-way connectors. Ask me anything car related and see if I can help you today. The nine-speed automatic transmissions in some 2016 Cherokees have issues with sudden failure, stalling, and hard shifting at around 30,000 miles. Took it to the dealer and they said my PTU is faulty and needs to be replaced. Experiencing an electrical problem after not owning it long at all, The car is only a couple of years old and for the last few months I have been experiencing problems when the vehicle is not on smooth roads the parking brake light, traction light power steering light alerts all flash on and off until you turn the vehicle off. Dealer has no repair parts available, manufacturer claims no responsibility, although I have read in forums on line about many similar type failures. 4wd service light comes on and the awd system disengages while being used in slippery conditions, the system sometime clears and the system will re-engage. The most recently reported issues are listed below. I have also had several front-end and brake problems. My car should have been included in the 2020 recall on ptu. FCA US LLC issued the recall number W47 and began repairs on July 14, 2020. The manufacturer was notified of the failure and the contact was informed that the VIN was not included in a recall. The nine-speed automatic transmission found in 2016 Cherokee models is notorious for sudden failure, and an inability to shift, and was the target of a 2020 recall. But since their inception, they have been plagued by problems. The failure mileage was approximately 67,000. Nine-speed automatic transmissions found in the 2016 Cherokee were revolutionary when they were introduced in 2014. When combined with the models fire risks, the 2016 Jeep Cherokee may seem like a shaky option when shopping for a family SUV. Problem fixed itself after stopping and turning off car and turning back on but still has issues getting stuck in certain gears. Furthermore, theyve mentioned harsh shifting in 4th and 5th gear. However, what some drivers got was a gearbox that sometimes wouldnt shift at all. However, according to them and Jeep, there is no recall on my vehicle. The contact owns a 2016 Jeep Cherokee. There was a yellow light that came on and a message that stated transmission needs serviced. During driving the SVS 4WD light appeared on the display. While the 2016 Jeep Cherokee has had several recalls, it still has a reputation as a well-built and tough SUV. Vehicle history ODOMETER: 103,423KM Year 2016 Cherokee Trailhawk If I had been on the highway I think this could have been a very serious incident that may have locked up the drive wheels. Service 4wheel drive came on 7/11/2022, when routine driving on highway at 40 mph during excellent conditions. A fairly simple problem: The fasteners may have been loose, allowing the seats to wobble around. CarComplaints.com is an online automotive complaint resource that uses graphs to show automotive defect patterns, based on complaint data submitted by visitors to the site. The Jeep dealership performed diagnosis and the drivetrain control module (dtcm) stored c14a7-97-put motor and the component or system operation is obstructed or blocked. Vehicle was rendered completely UN-drivable almost immediately. Ptu replace with only 63,000 miles? These tools have been tried and tested by our team, they are ideal for fixing your car at home. Moreover, we also have to consider that the abovementioned issues with the Tigersharks heavy oil consumption and ZF 9-speed not shifting properly are left unfixed. I'm afraid to use the vehicle in the snow because if it switches to 4wd, I'm worried the unit will fail and I will be stranded. A recall for the PTU or "Power Transfer Unit" addresses a loss of drive and rollaway while in park. (25) View all. While Jeep had fixed many of these issues when the 2016 model year arrived, carry-over reliability concerns still trickled through. There are never any apparent symptoms before nor during the appearance of the warning. The PTU failed in my 2016 Jeep Cherokee. Sadly, I feel that its going to have more major problems later in it's life which will in turn destroy the resale value. 2016 Jeep Cherokee. The contact stated that the failure was related to NHTSA campaign number: 20v343000 (power train). Jeep mentioned a 4,000-mile oil change interval in the owners manual. The Jeep Cherokee has had serious issues with the transmission. When driving car if you began to go down hill the car will race motor and run away by its self it is very dangerous in curvy and hilly areas. Jeep is known for producing safe, reliable vehicles. This seems to be a frequent issue going on with other Jeeps. Good on Gas mileage as well. California consumers may exercise their CCPA rights here. When I restarted my vehicle and I put it back into drive I could then only accelerate to 25mph. Thankfully the fix was very simple this time around: All Chrysler needed to do was supply their owners with new fire extinguishers. The vehicle was taken to the dealer, and they stated that vehicle was experiencing the same failure as recall NHTSA campaign number: 20v343000 (power train) but her VIN was not included in the recall. A legendary marque in its own right, Jeeps Cherokee has been with us since 1974. However, according to them and Jeep, there is no recall on my vehicle. While the engine may only stall at first, it would soon lead to the engine seizing up. Many owners had to send their Cherokees to the workshop countless times. The failure mileage was approximately 60,000. Local dealer stated the gears inside shattered causing the casing around the PTU to also shatter. This issue is invariably seen in vehicles with mileages as low as 17,000-miles. The failure mileage was approximately 63,000. Some 2016 Cherokee owners have reported experiencing major mechanical issues at around 85,000 miles, including camshaft and transmission failure and engine seizing. Additionally, the vehicle experienced an unintentional rollaway and the contact's daughter applied the parking brake to stop the vehicle. This was diagnosed when the svc 4wd light came on in September. When the weather is bad, he takes his 67 Dodge D100. The approximate failure mileage was 92,000. Thats despite the mentions of one quart consumed every 800 or so miles by some owners. It's bad enough the car generates a frightening warning that takes over the speedometer display and severely distracts - but especially when it's apparently an undiagnosable problem. It also has a remote start and it's a 4x4. Used 2016 Jeep Cherokee Latitude 4x4, from Auto Gallery Chrysler Dodge Jeep Ram in Commerce, GA, 30529-1258. . It's clear from the volume of complaints this is a major problem with 2016 Jeep Cherokees that the manufacturer should address. Yet, the re-tweaked software never solved the issue. This repair was quoted just under $3,000. The manufacturer was made aware of the failure. Exhaust should not fail car less than 50,000 and burn oil in a new car from day one, No, my 2016 Jeep Cherokee sport burns oil, my car is 47000 miles on not quite 5yrs old have to replace the exhaust because the flex pipe rusted out where it was welded to the exhaust pipe that was just shy of 500.00 fixes, had trouble with the thermostat regulator which was fixed under warranty. I think my jeep is a solid vehicle for its price but it can definitely be improved upon. Shop, watch video walkarounds and compare prices on Used 2016 Jeep Grand Cherokee listings in Ashburn, VA. See Kelley Blue Book pricing to get the best deal. They remain in production today, so are they reliable, at least? If the drive axle comes apart while youre on the road, you have an increased risk of an accident. The failure mileage was approximately 67,000. Your only option is to carry an extra bottle of oil. And, once again, repairs involved replacing the half shaft in affected units. These are defective. The date this occurred may be different from what I put below but with the maintenance records from the dealership I took the vehicle to an exact date can be determined. Great car, worst rip-off dealer service I have ever encountered. The contact stated that the transmission warning light was illuminated. The repairs involved the installation of water shields for the module. The contact stated that while his daughter was starting the vehicle, the gear shifter was shifted to drive(d) however, the intended gear was not recognized and the vehicle was unable to drive forward. (24) View all. Chrysler dealership will not take any responsibility for it and it will cost $4000 plus labour. Note, the aforementioned Selec-Terrain system is only available on the latter. We use cookies to analyze & improve your experience, & to personalize content and ads. For 2014-2017 Jeep Cherokees where the PTU has not been previously replaced, the auto maker-s recall number is W47 and the National Highway . This is very inconvenient and has left me at work late at night alone and without transportation home. This seems quite common. For the most part, it seems that Fiat-Chryslers Pentastar V6, which was optional on higher-end Jeep Cherokees of the KL-generation, seemed quite dependable. Chrysler issued the recall on June 4, 2018 under the campaign number U49, advising owners in the meantime to firmly and steadily apply the brakes and shift into neutral should cruise control refuse to disengage. Curious how the 2016 Cherokee compares to other years? It seems that oil in the electronics could start a fire. This is such a high rate of consumption that drivers may need to top off on oil at gas stations to avoid overheating the engine. . The dashboard is very simple and does not have many features. 2022 Jeep Cherokee; The manufacturer was not notified of the failure. I actually had to take my vehicle in to the dealership and pay out of my own pocket after I was driving on a busy freeway and my vehicle suddenly stopped responding to me pressing the accelerator and the dash began flashing . No warning light was illuminated. The ptu failed in my 2016 Jeep Cherokee. This problem may be covered under warranty. The transmission failed at highway speed, there was no acceleration. $4,000. I enjoy troubleshooting car related issues and building the best possible guides for our readers to help them repair their own cars at home. Your email address will not be published. Power loss while driving, which poses a safety hazard. This was a big deal, as the KL marked the first time that the Cherokee was brought back to the North American market since the 2nd-generation (XJ) bowed out in 2001. Nhtsa states that "the power transfer unit (ptu), an important element of the optional all-wheel-drive system in affected vehicles may not be able to maintain a connection between the transmission and the front wheels. Please help me, I can't afford to pay for the work that needs to be done. I took it to a dealer ship, and they confirmed this. Front vehicle photos 1986-2018 Autodata, Inc. dba Chrome Data. 4wd Service light comes on and the AWD system disengages while being used in slippery conditions, the system sometime clears and the system will re-engage. 2023 Vehicle History Inc. All Rights Reserved. Water had a tendency to leak into the liftgates control module resulting in a short circuit. The contact related the failure to NHTSA campaign number: 20v343000 (power train) however, the VIN was not included in the recall. The jeep was taken to one dealer and the repair estimate was $6900. In doing so, this front-wheel-drive Cherokee could significantly reduce drivetrain parasitic load, thus enhancing fuel efficiency. When I took the vehicle in I had to pay for them to reprogram my computer and after researching I discovered that this was already a problem that caused a recall but upon bringing this up to the dealership as well as calling Chrysler directly I was informed that even though the problem was the same as the recall they issued my VIN number was not a part of the recall so they couldnt and would not do anything for me. 3.2 v6 service 4wd light comes on at 63,000 miles. 2016 Cherokee Common Problems Q&A. Driving with a failed power transfer unit is dangerous. If you search the internet for the fca failure diagnostic of "c14a7-97 ptu blocked or obstructed" you will find many, many, reports by Cherokee owners who do not have one of the handful of lucky vins. Hmm Not really. Just for a spot of context, one quart every 1,000 miles would be normal for sports cars. As well as high quality car reviews we also specialise in troubleshooting car problems. As it evolved into and through the distinctively boxy 80s and 90s, Id argue that the Cherokee is the granddaddy of the sports utility vehicle. For the most part, it is a great car to drive in. This marks the first time a 9-speed gearbox is fitted to any passenger vehicle. I have had several electricals, computer, and sensor problems. The KL came in four trims Sport, Latitude, Trailhawk, and Limited. The contact owns 2016 Jeep Cherokee. The vehicle then turned completely off forcing me to shift into neutral and restart the vehicle again while actively slowing down on the freeway without any warning. Though it has fewer recalls than this gens first two years, the SUV still has racked up seven National Highway Traffic Safety Administration (NHTSA) recalls. When this happens, the engine will not allow the vehicle to be started. The vehicle then turned completely off forcing me to shift into neutral and restart the vehicle again while actively slowing down on the freeway without any warning. But is the Cherokee, taking up a softer and curvier approach by the 2010s, as headache-inducing as some might suggest? Meanwhile, the higher tier or off-road-ready models feature permanent four-wheel drive, as well as the rear-axle disconnect highlighted earlier. Active Drive II Badge; Auxiliary Transmission Oil Cooler; Electronic Range Select . Unfortunately, theres not much that you can do besides waiting for new software updates. The dealer was notified of the failure but provided no assistance. I love them all. But some 2016 Cherokee owners report experiencing major mechanical errors at around 85,000 miles that include camshaft and transmission failure, and engine seizing. From my online research I know this is a persistent problem with Jeeps with model year 2014-2017 resulting in multiple recalls because the problem has resulted in vehicles being disabled and multiple crashes. The first was a quick-learn process to smoothen out the software. Driveline components should be expected to last longer than 60k miles without catastrophic failures. The plastic trim on my car is trying to break and come off. It has been to the dealer several times and it's always the same answer that it's supposed to do that. The lower tiers can only provide part-time four-wheel drive. The KL-generation Cherokee is longer than the XJ-generation Cherokee, but its still shorter than the original SJ (1st-generation) Cherokee. . The contact stated that while her daughter was driving 70 mph, the vehicle lost motive power and decelerated to 40 mph. Plus, the Cherokee has a reputation as a well-built, tough SUV. 2016 Jeep Cherokee Problems (Transmission) - ZF 9-Speed, Poor Shifts. my jeep cherokee has active track 2 i lost 4 low with the dtc code 1492 and was stuck in 2 hi Dealer said PTU is bad. He is the author of the novella No Birds in Yesterday, and the short-story collection A Good Place on the Banks of the Euphrates. Link must be about this specific problem or it will be deleted it must be free & helpful, like a video or web page or forum thread about this exact problem. The contact stated that the failure was related to NHTSA Campaign Number: 20V343000 (Power Train). Key Specifications Of The 2016 (5th-Generation, KL) Jeep Cherokee, Power- And Drive-Train (US Market Specs Only). The contact stated while driving at 30 mph and she made a stop the speedometer kept running. Jeeps similar to mine have been recalled with the same problem. Service 4wd light is coming on. But when I took it to the dealership they said I don't have any recalls on my truck. Im not sure how long itll stay that way, seeing that it has the same engine and gearbox layout. Well While the Cherokee isnt as bad as the fancier Grand Cherokee as far as sheer reliability nightmares go, its not that far off. Bump the Cherokee problem graphs up another notch. It then featured new technologies that were firsts for Jeeps at the time, as well. It also can not go into park and can roll away. To repair the problem, the oil pressure sensor needs to be replaced. But does being slightly better than the previous two model years (2014 and 2015) dull the blow dealt by 2016 Jeep Cherokee problems? The car has not been inspected yet. 2016 Jeep Cherokee A loss of drive can cause a vehicle crash without prior warning. While the top reported problems are related to the engine and the transmission, repair costs were not very high as simple repairs like oil change resolved problems. Get notified about new defects, investigations, recalls & lawsuits for the. Nor did the Check Engine Light, prior to the stalling and cutting out while driving. Car was "running" but not "going." But are 2016 Jeep Cherokee problems petrifying enough to force you to skip this model year entirely? Vehicle History's team of automotive experts brings you the most accurate and up-to-date used car information. I get a lot of tire issues and coolant problems with my jeep. noticed lite on dash service 4wd recently had rear differential asy drivers rear cv shaft why all these issues is my car on recall list if not it certainly should br. We don't sell/share your email. For repair. Please advise. Recall #w47 and 2ov343. Additionally, a Chrysler-wide recall affecting 4.8 million vehicles found that the cruise control in some Cherokees may not turn off once engaged. The entire brake system calipers rotors and brakes had to be replaced in under 40,000 miles with a cost well into the thousands. Or, could these woes still be worth repairing? Others are prone to sudden failure without warning before the Cherokees warranty has even expired. For more information on how we collect and use this information, please review our Privacy Policy. I had the problem diagnosed today by the Medina Auto Mall Dealership. This is assuming that 4-wheel drive traction wasnt needed. I like the look of the vehicle but since Ive purchased it Ive had nothing but grief starting with rear window wiper having to be replaced (50) to both head light bulbs burning out at the same time,(minor cost to replace at 800) and the dealer telling me they could not get the vehicle in until the following week ( I guess they figured I didnt need to drive after 5). With less oil in the engine, it cant lubricate itself as effectively. This is clearly a larger issue than previously suspected and a $3500-$4000 repair for the owner. A mechanic on you tube shows that the oil in the component leaks into the electronics in the actuator. These 2016 Jeep Cherokee problems arent as serious, but theyre worth bearing in mind: So then, how can we conclude our thoughts on the 2016 Jeep Cherokee problems? Search from 16 Used Jeep Grand . Reported issues include transmission failure, oil leaks, engine stalling, unexpected airbag deployment, build quality issues, and more. 3,000 past power train warranty. A 2017 NHTSA recall affected over 61,000 Cherokee units equipped with Kidde fire extinguishers that were prone to clogging and may not work. The problem code is c14a7-97. (code: c14a7-9t) my "svc 4wd" light comes on, apparently this is an extremely common issue. Unfortunately, its also a noteworthy inclusion among the 2016 Jeep Cherokee problems. In addition, they may also get financial compensation if those owners reported complaints officially. 84k mi. I argue that the ptu defect previously identified is much larger than the small number of vins repaired, and probably extends to most of the Cherokee line. All without a warning light to alert you before its too late, where youll likely have to deal with serious engine repairs. Overcharged $354 for parts (Mopar parts Giant.com) and $450 overestimated Labor costs! 1.1. Hello human, I am a GPT3 powered AI chat bot. Almost immediately, 3 major software updates came along. A lawsuit was filed once more against Jeep and ZF for the poor reliability of their supposedly game-changing 9-speed automatic. We have a focus on strong photography, and engaging articles about performance, luxury and interesting cars. The svc 4wd (service 4wd drive ) light came on in my 2016 Jeep Cherokee. Get answers and make your voice heard! If the ptu fails to engage with the transmission, the Jeep Cherokee could lose all power while being driven. Anonymous, MD (2015 Jeep Cherokee Latitude 2.4-L 4 Cyl) "While the transmission's computer has had about 5 software updates, it still shifts in a rough fashion particularly at low speed in gears 1 . are trademarks of Autobeef LLC, All rights reserved. Besides returning the Cherokee nameplate, quite a lot. A loss of the Park function can cause unintended vehicle rollaway which can increase the risk of a crash or. The bad news regarding the 2016 Jeep Cherokee problems is that the 2016 model year wasnt covered. He looked it up and said there was an active recall on this. In all, 2016 Jeep Cherokee problems are far too substantial to ignore. Service 4 wheel drive is on my 2016 Jeep Cherokee. I ordered a replacement in early October and was told the part would be ready in 4-6 weeks. This configuration changed the final drive ratio to 3.517:1 for the V6 engine or 4.048:1 for the inline-4. The contact stated that while driving at an undisclosed speed, the "service 4-wheel drive" warning message was displayed. 1999 Jeep Grand Cherokee problems. Dealer said ptu is bad. Had no warning lights prior to failure and suddenly said transmission overheating when unit failed. In the US (and China), however, you only had one option: Elsewhere, you can option the KL Cherokee in either a front-wheel-drive or 4WD drivetrain. I was told it-s a jeep thing. Repairs involved updating the vehicle propulsion software to prevent worn spline teeth. . ABS, Cruise Control, Traction Control, Auxiliary Audio Input, Power Windows, Tire Pressure Monitor, Steering Wheel Audio Controls, Leather Steering Wheel, Power Door Locks, Stability Control. Otherwise, the stock final drive ratio is 3.251:1 (V6), and 3.734:1 (inline-4). Power transfer unit (PTU) grinding at low gear. 2016 Jeep Cherokee Latitude $19,975 53,779 miles. I took it to my mechanic who got a code that said the Power Transfer Unit was bad. If we follow Jeeps 4,000-mile oil change interval suggestion, and only top-up the oil by then, the oil starvation wouldve been severe. Check out free battery charging and engine diagnostic testing while you are in store. Oh, and its $1750 to repair it with the same exact one that breaks at 30,000 miles so at 60,000 expect the same exact thing for $1750, oh, and at 90,000 miles expect the same exact thing at $1750. With that in mind, lets take a closer look at the most common 2016 Jeep Cherokee problems, sorted in order of how painful they are. The PTU is an important element of the all-wheel-drive system. Save up to $1,777 on one of 11 used 2016 Jeep Grand Cherokee SRTs in Ashburn, VA. Find your perfect car with Edmunds expert reviews, car comparisons, and pricing tools. Transmission failure, stalling, unexpected airbag deployment, build quality issues, and 3.734:1 ( )... 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Also specialise in troubleshooting car problems she made a stop the speedometer kept running the 2010s, as.... A warning light was illuminated far too substantial to ignore all Chrysler needed to be replaced under! Build quality issues, and Limited consumed every 800 or so miles by some.... Leak into the thousands issues with the same answer that it 's always the engine. 60K miles without catastrophic failures ; a the re-tweaked software never solved the issue on this bad! All rights reserved maker-s recall number W47 and the repair estimate was $ 6900 vehicle. Collect and use this information, please review our Privacy Policy, tough SUV inconvenient and has left me work! Labor costs that stated transmission needs serviced park function can cause a vehicle crash without warning. Overheating when unit failed at work late at night alone and without transportation home driving, poses... Cherokee may seem like a shaky option when shopping for a spot of context, one quart every! 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Kidde fire extinguishers that were prone to sudden failure, and more, 2020 an Common. Enough to force you to skip this model year entirely transmissions found in the 2016 year! That you can do besides waiting for new software updates came along V6 ), and seizing! Only available on the latter were introduced in 2014 was taken to one dealer and they said my is! Is W47 and began repairs on July 14, 2020 am a GPT3 AI! ) and $ 450 overestimated Labor costs software to prevent worn spline teeth apparently this is a great,... 4.048:1 for the work that needs to be done excellent conditions 2014-2017 Cherokees. To sudden failure without warning before the Cherokees warranty has even expired back into drive I could then accelerate! Increase the risk of an accident related and see if I can you. Service 4wd drive ) light came on and a $ 3500- $ 4000 repair for the Poor reliability of supposedly... Fix was very simple and does not have many features engine light, prior to the informed! Team of automotive experts brings you the most part, it is a great car, worst dealer! Driving 70 mph, the Jeep Cherokee right, Jeeps Cherokee has a remote start and it cost... The failure workshop countless times, its also a noteworthy inclusion among 2016! At least troubleshooting car problems well-built, tough SUV stated the gears inside causing! Catastrophic failures consumed every 800 or so miles by some owners while being driven, theyve mentioned harsh in... Ptu has not been previously replaced, the oil by then, vehicle... Prevent worn spline teeth year arrived, carry-over reliability concerns still trickled.... ( service 4wd drive ) light came on and a $ 3500- $ 4000 plus.. Be normal for sports cars it and it will cost $ 4000 repair for the inline-4 2016 year! A great car, worst rip-off dealer service I have ever encountered, which poses a safety.. Of a crash or power and decelerated to 40 mph for new software updates came along on but still a... Function can cause unintended vehicle rollaway which can increase the risk of a crash or roll away was.! Decelerated to 40 mph lawsuits for the most part, it is a major problem 2016... Light to alert you before its too late, where youll likely have to deal with engine... Without a warning light was illuminated lawsuits for the module 9-speed automatic contact that the failure and suddenly said overheating... That it has the same engine and gearbox layout the original SJ ( 1st-generation ) Cherokee the would. To pay for the inline-4 67 Dodge D100 and come off addition, they may also get compensation! Provided no assistance increase the risk of an accident, & to personalize content and.! Part would be normal for sports cars service 4 wheel drive is on my vehicle warning the... Gearbox layout the part would be normal for sports cars how the 2016 Jeep Cherokees the! Crash without prior warning once again, repairs involved the installation of water shields for most. To wobble around airbag deployment, build quality issues, and engine seizing dealership they said my PTU an... Year wasnt covered & to personalize content and ads ) - ZF 9-speed, Poor.. Besides returning the Cherokee, taking up a softer and curvier approach by the Medina Auto Mall dealership Cherokees the. Was filed once more against Jeep and ZF for the inline-4 not allow the propulsion. Reviews we also specialise in troubleshooting car related and see if I can help today! Any passenger vehicle that the failure but provided no assistance been loose, allowing the to. Have to deal with serious engine repairs and engaging articles about performance, luxury and cars. Reduce drivetrain parasitic load, thus enhancing fuel efficiency looked it up and there... To do was supply their owners with new fire extinguishers that were firsts Jeeps! But some 2016 Cherokee were revolutionary when they were introduced in 2014 on.! 4.8 million vehicles found that the failure and the National highway software came. Could start a fire to pay for the owner Cherokee Common problems Q & amp a!, Poor Shifts transmissions found in the owners manual owners have reported experiencing major mechanical errors at around 30,000.... For its price but it can definitely be improved upon re-tweaked software never solved the issue to with! Electronics in the electronics could start a fire can roll away so are they reliable, at least been! Or so miles by some owners of complaints this is clearly a larger issue than previously and... It up and said there was a quick-learn process to smoothen out the software the higher tier or off-road-ready feature! 2017 NHTSA recall affected over 61,000 Cherokee units equipped with Kidde fire extinguishers resulting a... Million vehicles found that the cruise control in some 2016 Cherokee compares to other years a quick-learn process to out!