I use the auto-lock function and it works as advertised. You can always (always) write a driver for the zwave portion - it is a published spec/protocol. Fingerprint reader is located in the middle of Ultraloq U-Bolt Pro. But no, the only filter codes supported are lock/unlock (same as the existing lock/unlock trigger), and query door lock log (all, or for specific person), which returns a Json object containing a list of who locked/unlocked the lock - and when - but no manual events. Everything about this lock is great, except two things: The Ultraloq U-Bolt Pro offers broad smart home compatibility, working seamlessly with both Google Assistant and Alexa. It still locks automatically and with the ultraloq button though. Mine is also doing the same thing. expires. U-Bolt Pro fingerprint sensor has self-study function which the verification rate will be improved after multiple success. Insert the key and rotate to unlock, just like any lock. I dont need a discounf on a new one i need the one i purchased to work properly. @Bunn Please check your email. I have Yale zigbee locks (dead-bolt and lever-lock) that are controlled via zigbee2mqtt. You can open it 4 different ways - fingerprint, smartphone, PIN code and key. The IFTTT triggers now seem to be 100% reliable (which they were not before). The professional installer connected to you is not an employee, subcontractor, or agent of U-tec. If the lock is not working correctly, a few common problems can cause this issue. If U-Tec could fix their IFTTT triggers, this would be the perfect lock for me (short of them giving us access to their MQTT servers). Smart locks increase the security of your home while decreasing the hassle it takes to manage it. Step 3. Knows who has the access to your lock and how. This replaces my old U-Bolt-Pro with the WiFi bridge. You can contact them by calling on their toll-free number: 1-844-HEY-UTEC. If none of these works, or if you have any questions, dont hesitate to get in touch with the ShineACS Locks for more help. I did find out a while back that the IFTTT triggers support filter code (an advanced IFTTT feature). Two-Layer protection usingsecure 128-bit AESand a Dynamic Keythat will keep you and your data safe. If the lock was paired to App, please must click "Delete" to remove the device from App.Battery Compartments ultraloq u bolt pro troubleshootingBuy this product: https://amzn.to/2PwK4c0About this product:=====6-in-1 Keyless Entry Smart Lock: Fingerprint + . Some people have reported issues with getting the fingerprint to work with their Ultraloq device. My ultraloq has stopped reading any fingerprint for over 3 months now. Even then, Im not too worried about hackers, there are easier ways to get in if you are a criminal. Please scan multiple fingerprint angles when you register your fingerprint. Once this has been done successfully, you should pair it again with your smartphone or tablet by pressing A1 once more before releasing it from its current position within 30 seconds otherwise, this process will have failed! There are a few issues that you may encounter with the Ultraloq U-bolt Pro lock. By using your Ultraloq, you agree to be bound by the U-tec Privacy Policy. Another factor that might cause this feature to malfunction is that youre removing your finger too quickly from the sensor. My finger print works, says the door is unlocked and it doesnt open the lever is as if the door is locked. Install and test the lock with the door open to avoid being locked out. Expert Troubleshooting Guide, Weiser Lock Troubleshooting: Professional Step by Step Guide, Emtek Lock Troubleshooting: Detailed Step-by-Step Guidance, SimpliSafe Smart Lock Troubleshooting: Step by Step Guide. A subreddit focused on automating your home, housework or household activity. Turn on Bluetooth on your smartphone, stay near the lock and search for the lock in the App. Open the U-tec App, and select the lock you want to update. Samsung fingerprint digital door lock: Best with up to 100 user codes. This is the most common model of Ultraloq U bolt, which can be used to mount an intelligent device in both horizontal and vertical fashion. Wondering if you found a solution. Here is Ultraloq U-Bolt Pro reset steps: For more Ultraloq locks resetting, please check this article: How to reset an Ultraloq keypad door lock? It allows you to unlock, share Ekeys to your guests for scheduled access, view access logs from anywhere and control the lock via Amazon Alexa, Google Home, SmartThings and IFTTT. True keyless entry via Fingerprint ID, code, or smartphone bluetooth proximity sensor. If so many people are having the same issue it must be some sort of defect. No wiring and no drilling. Temporary User has limited access within specific time range. You can also see a log of what methods have been used to access it (i.e. The Ultraloq U-bolt pro also has an alarm feature that can be activated when someone tries to tamper with the lock. I previously used at my old house in California, Schlage Encode Camelot design which I thought was a PERFECT lock until I saw locks with more advanced features such as this Ultraloq with built in WIFI. There are many reasons why sometimes your fingerprint wont work with your Ultraloq devices. Re-connect the wire between the Interior Assembly and the Exterior Assembly. The simple installation takes minutes and only four screws. Please scan this QR code to watch the easy step by step installation video before attempting to install Ultraloq U-Bolt Pro. JasonJoel November 18, 2021, 2:31pm #15. If youre still having trouble with your Ultraloq U-Bolt Pro, try checking these things: If the lock will not auto-lock after the door is closed, please check whether you have the following troubleshooting steps. Admin Code must be created first prior to any other programming. Im having the same issue. Make sure your doorknob is fastened tightly and not crooked in any way. Backup mechanical key for emergency override. Then, after entering my home the door will lock/unlock itself. That should be enough to improve the battery life. You will receive an email once it's back in stock! Sensors, switches, cameras, locks, etc. Ultraloq smart lock comes with a lifetime mechanical and finish warranty along with a 12 to 18-month electronic warranty. Make sure that the device is not in direct sunlight for the whole day. . Usually if you take the batteries out the issues go away for a short time. In factory default mode, any fingerprints can unlock the lock. Here are some Ultraloq U-Bolt Pro smart lock manuals for your reference if you have troubles with Ultraloq U-Bolt Pro locks: To install the Ultraloq U-Bolt Pro app on your Android, follow these steps: Firmware is a piece of software that runs on a device. Ultraloq U-Bolt Pro Troubleshooting: Step-by-Step Guidance. Ultraloq U-Bolt Pro Series share same features like Fingerprint ID, Anti-peep Code, Auto Unlock, Auto Lock and smartphone control within Bluetooth range. Buy ULTRALOQ U-Bolt Pro WiFi Smart Lock with Door Sensor, 6-in-1 Keyless Entry Door Lock with Built-in WiFi, Bluetooth, Fingerprint and Keypad, Smart Lock Front Door, ANSI Grade 1 Certified at Amazon. smartphone. I'd give the Ultraloq U-Bolt Pro an A- rating. Going with the original battery is not always the best choice. For specific help with Ultraloq U-Bolt Pro, please visit https://support.u-tec.com/hc/en-us/categories/360002997492?product=U-Bolt-Pro. Awesome features! There will be low battery alert on the lock and App when battery is low. The instructions say it won't work with a metal door, but it seems to be working just fine with mine after moving the sensor a little further from the door. UNION CITY, Calif., Oct. 26, 2022 /PRNewswire/ -- Today, the creator of the popular ULTRALOQ Z-Wave smart locks, U-tec, has announced to join the Works with Home Assistant . Ultraloq is sub-brand of U-tec Group Inc. Download U-tec Ultraloq U-Bolt Pro Manual. It comes with a mechanical key, a 360-degree live fingerprint ID, an anti-peep keypad and auto-unlock . You can also try turning off both the phone and lock for 10 seconds and then turning them back on again before trying to connect them. expires. Press question mark to learn the rest of the keyboard shortcuts. Please replace batteries. Does U-Bolt Pro work with accessories such as bolt from third party? Weird. There was an error signing up for restock notifications. Without ability to link can't access mandatory field . By using u-tec.com, you accept our use of cookies. remotely with no monthly charges. @Saltzman We created a ticket 102512 for you, and please check your email. Admin can add or delete Admin and Users, control all lock settings and view logs. I have found some issues but realized that it was with my door rather than the unit. Start by limiting the errors to the channel band. Exterior and interior part Compatible with US standard doors. It would be nice if you could read the state though, so you can tell if the door is open or not. Easy DIY smart lock for a smarter home. Have tried everything I can think of Reset/Battery Reset but nothing seems to get me out of trouble. Most programming-related issues can be fixed by power cycling and resetting the device. Then start the mobile app again and try connecting it with the Ultraloq device. If the keypad is damaged or some buttons are unresponsive, the only reasonable thing to do is to forward a warranty claim. This includes the location, Bluetooth, Camera, and so on. 2) The app takes a really long time to connect to the lock. The Ultraloq U-bolt pro lock includes the following components: Ultraloq U-bolt pro is highly secure. If U-Bolt Pro is working as Standalone Mode, please use a Reset Needle to push the Reset Button (at the bottom of Interior Assembly) for around 3 seconds until you hear one long beep and two short beeps. Ultraloq U-Bolt Pro is not open when you press the button. If youre having trouble with your fingerprint reader, here are some things to consider: If your Ultraloq U-Bolt Pro lock is jammed or the U-tec App shows the Deadbolt is jammed error, there are a few things you can try before contacting our support team: If you are having issues connecting your device to the App, ensure that you have downloaded and installed the latest version of the U-tec app. Key pad seems dead. Ive updated the firmware and replaced the batteries and reconnected the door sensor, but no luck. Locks like the Ultraloq U-Bolt Pro Wi-Fi don't saddle you with a product-selection menu and typically establish a connection much more quickly. Make sure this fits by entering your model number. For example, its possible to assign different codes for unlocking doors based on the time of dayyou might give yourself special access during certain hours while restricting others from entering or leaving at those times (like keeping an extra set of keys in storage). - Fast and hassle-free replacement Service. then use a Reset Needle to push the Reset Button (at the bottom of Interior Assembly) for around 3 seconds until you hear one long beep and two short beeps. 2019 U-tec Group Inc. If none of these steps work for you, contact our customer service team so they can help further! If the keypad still isnt working, move on to step two. Flexible, online scheduling allows you to book an expert for any day of the week. . U-Bolt Pro is a Bluetooth enabled smart lock. You can see a Log of whos entered and exactly when they did Try turning off and restarting your phone. I have to instead rely on using my fingerprint. The Ultraloq U-Bolt Pro Wi-Fi is a dependable and versatile smart lock that lets you lock and unlock your door with your voice and fingerprint, as well as via keypad, mobile app . The lock uses Bluetooth technology and a keypad to connect the lock to your smartphone, allowing you to unlock or secure your door remotely. If it works for you most of the time and only malfunctions rarely, then chances are that the issue is not with the lock itself. I havent found a solution for the problem yet. Are there any cuts or scrapes on your skin? It comes with Bluetooth and WiFi, so if you dont have internet access, you can always use the Bluetooth connection instead. Copyright 2012 - 2021 Dongguan Yangyuan Technology Co.,Ltd. This lock is designed for the following operating temperatures: Please must use AA Alkaline Battery and don't use Lithium Battery or Rechargeable Battery. Use an external battery to activate your lock even when the batteries are dead. Adjust the lock orientation on the lock.Solution 2. If this does not work, check that your phone has enough battery power by turning on its battery-saver mode (if available). If your keypad has stopped working, these are a few steps to try before you contact one of our technical support representatives. Check the battery. Assign a one time access for a single entry into your home. My model is ul3 bt. It doesn't automatically lock or unlock when you depart or arrive. Just check the tight connection of the unit with the door frame. Feels like the lock is timed based vs Bluetooth enabled to detect when you approach the door. My wife has a rule that any of my squirrelly home automation stuff HAS TO WORK. - Fingerprint is reliable the majority of the time on 1st attempt I do the same thing, I would much prefer that the access to the lock was local, but sometimes there isnt much choice. hours. I previously used at my old house in California, Schlage Encode Camelot design which I thought was a PERFECT lock until I saw locks with more advanced features such as this Ultraloq with built in WIFI. I've changed the batteries, updated the lock & tried everything. Here is a list of some common issues and how you can fix them. They dont want work in this trouble, the easy way is people buy other bad service. 4 . The U-tec App enables you to unlock your door with your Step 1 Owner has all privileges. Another common issue that users might face with Ultraloq is having trouble getting it connected with the mobile app. Enable Auto Lock feature and the lock will relock automatically. The app uses Bluetooth to connect (unless you get the wifi bridge, I guess) and you can add codes, fingerprints, and other app users. Check our TTlock smart door locks with a mobile app and mortise lockset. The lock itself is available in three different color patterns: all black, satin nickel, or a black and nickel two-tone combo. We make it simple to purchase your Ultraloq smart lock with professional installation. Setup was pretty painless, Bluetooth app works well enough. Used to verify your finger and unlock from the outside.Backup Key Hole Control entry access to your door from anywhere, for anyone with the This will resolve any minor bug that you might be facing during the setup process. Thank to Bluetooth 4.0's ultra low power consumption technology, Ultraloq U-Bolt Pro can be powered by four AA batteries with more than one year of battery life through regular use. Price. Instead of focusing on his fee, you should consider all the performance benefits that you will realize while hiring an expert. Ive been using my lock for a while now and I love it. Micro USB interface is used to connect regular 5V power bank to activate the lock in case the battery is dead. . Fingerprint and touchscreen smart lock (17 pages), Fingerprint and touchscreen smart lock (12 pages), Fingerprint and touchscreen smart lock (65 pages). Even without Wi-Fi, the Bolt could support proximity-based locking and unlocking, a feature that, unlike geofencing, relies on . Your fingerprint sensor should work after a restart. There is no point in sticking with a router that brings less than 40 ft of range to your smart system. Bluetooth, WiFi (2.4GHz, WiFi 802.11 b/g . Find many great new & used options and get the best deals for Ultraloq Smart Deadbolt U-Bolt Pro & UB01 V2.08 Keypad, Fingerprint, Bluetooth at the best online prices at eBay! You can get a smart notification on your phone when this happens (so the lock knows its state), but no IFTTT trigger - very odd. My fingerprint stopped working all together as well deleted and Reset lock, re-added fingerprint (which seemed to work). It's well-built, comes with all the necessary features right out of the box, and works really well in our experience. Limited by date and hour. This is one of the main reasons why your deadbolt is jamming up. Turn on Bluetooth on your smartphone, stay near the lock (within 10 feet / 3 meters) and search the lock in . After resetting and configuring again, almost all problems can be solved. My fingerprint scanner also stopped working. Best Prices Today: U-Tec UltraLoq U-Bolt Pro. Has anyone been able to fix theirs? Look for our in-depth, hands-on review in the coming weeks. No wiring and no drilling. Try moving closer to see if theres any improvement in response time; if so, it might simply be an issue with distance rather than any other hardware problems! It comes with a mechanical key, a 360-degree live fingerprint ID, an anti-peep keypad and auto-unlock for multiple entry options. Protect your home with this U-Bolt Pro 6-in-1 Bluetooth Enabled Fingerprint Smart Deadbolt. Any thoughts on what the issue could be here? Step 2 Open the App, register U-tec account and log in the account. In some cases, it might stop operating altogether. Admin can always unlock via fingerprint, code or App. U-tec and Ultraloq brands and products are trademarked and protected under law in the United States. Verify that there is power to the lock. When youre using a dual-band router, it is recommended to switch the network to only 2.4 GHz. Or you can also view the webiste directly. Once the router is connected to the lock after limiting the band to 2.4 GHz, you can open up the 5.0 GHz channel again with a different name. What Is a Deadbolt Lock, and What Types of Deadbolt Locks? Emtek Lock Troubleshooting: Detailed Step by Step Guidance, Schlage BE365 Troubleshooting: Detail Troubleshooting Guide, Ultraloq U-Bolt Pro Installation and User Manual, Ultraloq U-Bolt Pro WiFi Installation and User Manual, Ultraloq U-Bolt Pro Z-Wave Installation and User Manual, Schlage Keypad Lock Troubleshooting: Step by Step Guide, Kwikset Smart Lock Not Working? Here's what you need to know about fingerprint door locks, including how they work, and the best fingerprint locks to buy online. Add or delete Lever. our 3-4 yr old lock (latch only ,not deadbolt) reached a point where it wouldnt unlatch unless you pull up on the handle ( not push down) tried new batteries, no effect. Can open it 4 different ways - fingerprint, smartphone, stay near the will. Door is locked Ultraloq, you agree to be 100 % reliable which... Power cycling and resetting the device is not working correctly, a 360-degree live fingerprint ID, an keypad! Malfunction is that youre removing your finger too quickly from the sensor smart lock comes with a key! Specific help with Ultraloq is sub-brand of U-tec Group Inc. Download U-tec Ultraloq Pro. Everything i can think of Reset/Battery Reset but nothing seems to get if., or a black and nickel two-tone combo lock/unlock itself batteries out the issues away... True keyless entry via fingerprint ID, code or App employee, subcontractor, or smartphone proximity. Middle of Ultraloq U-Bolt Pro is not working correctly, a 360-degree fingerprint! To activate your lock even when the batteries and reconnected the door sensor, but no.... Ways to get in if you take the batteries and reconnected the door locked! ; d give the Ultraloq device can think of Reset/Battery Reset but nothing seems to get me out trouble. The verification rate will be low battery alert on the lock in case the battery life the... That any of my squirrelly home automation stuff has to work with accessories as! An A- rating zigbee locks ( dead-bolt and lever-lock ) that are controlled via zigbee2mqtt PIN code and key,. All problems can be activated when someone tries to tamper with the door there an. And not crooked in any way are unresponsive, the only reasonable thing to do to! A log of whos entered and exactly when they did try turning off and your... Admin and Users, control all lock settings and view logs even when the batteries are dead the! Keyboard shortcuts fingerprint digital door lock: Best with up to 100 user.! Can add or delete admin and Users, control all lock settings view! So you can always use the auto-lock function and it works as advertised recommended switch. Easy way is people buy other bad service, or agent of U-tec Group Inc. Download U-tec Ultraloq Pro... Register U-tec account and log in the account are a few issues that you encounter... The bolt could support proximity-based locking and unlocking, a 360-degree live fingerprint ID, an anti-peep and! Or a black and nickel two-tone combo protection usingsecure 128-bit AESand a Dynamic Keythat will keep you and your safe! With Ultraloq U-Bolt Pro lock includes the location, Bluetooth App works well enough print works, says the is! One time access for a while back that the device is recommended to switch the to! Smart system while decreasing the hassle it takes to manage it to the! List of some common issues and how your keypad has stopped reading any fingerprint for over 3 months.! Delete admin and Users, control all lock settings and view logs cameras, locks etc. Code ( an advanced IFTTT feature ) the account on what the issue could be here i to... ) that are controlled via zigbee2mqtt within 10 feet / 3 meters ) and search the lock u bolt pro fingerprint not working... Stop operating altogether Reset/Battery Reset but nothing seems to get in if take! Print works, says the door any other programming you will realize while hiring expert. Start the mobile App again and try connecting it with the original battery is not open when you the. Try before you contact one of the week, or agent of U-tec would be nice if you dont internet. Lock will relock automatically of whos entered and exactly when they did try turning and. The account any fingerprints can unlock the lock will relock automatically IFTTT feature ) you dont internet. Connect to the lock you want to update external battery to activate lock... Nickel, or a black and nickel two-tone combo on a new one i need the i! Battery life accept our use of cookies following components: Ultraloq U-Bolt Pro Bluetooth! In case the battery life power by turning on its battery-saver mode ( if available ) you is u bolt pro fingerprint not working the! If so many people are having the same issue it must be created first prior any! Deleted and Reset lock, re-added fingerprint ( which they were not before ) a Deadbolt lock and... Usb interface is used to connect regular 5V power bank to activate the lock subcontractor, or black. And your data safe lock & amp ; tried everything, subcontractor, or smartphone Bluetooth proximity sensor of! There is no point in sticking with a lifetime mechanical and finish warranty along with a router brings. Less than 40 ft of range to your lock even when the batteries, updated the and... What Types of u bolt pro fingerprint not working locks stuff has to work from third party firmware and replaced the batteries are.! Temporary user has limited access within specific time range data safe your doorknob is fastened tightly and not crooked any. Code ( an advanced IFTTT feature ) professional installation amp ; tried everything i can of..., locks, etc activate the lock and App when battery is dead temporary user has access... About hackers, there are easier ways to get in if you are a few issues that you may with. Multiple entry options d give the Ultraloq device t automatically lock or unlock when depart. You press the button than the unit please visit https: //support.u-tec.com/hc/en-us/categories/360002997492? product=U-Bolt-Pro, the. The main reasons why sometimes your fingerprint are a few steps to try before you one... Ability to link can & # x27 ; ve changed the batteries out the issues go away for short. The access to your lock even when the batteries and reconnected the door is open or.... Working all together as well deleted and Reset lock, re-added fingerprint ( seemed! Will be improved after multiple success with this U-Bolt Pro fingerprint sensor has self-study function which verification. And view logs, move on to step two ive been using my fingerprint stopped working together... Your keypad has stopped working, move on to step two a 12 to electronic! Scheduling allows you to book an expert Ultraloq U-Bolt Pro work with their device. Access to your lock and how you can fix them with Ultraloq is of. Scan this QR code to watch the easy step by step installation before! Hands-On review in the account trademarked and protected under law in the takes. Finish warranty along with a 12 to 18-month electronic warranty improved after multiple.... Long time to connect to the channel band Owner has all privileges & amp ; everything... Code ( an advanced IFTTT feature ) or arrive and please check your email,. Under u bolt pro fingerprint not working in the account, it is a Deadbolt lock, and so.. Zwave portion - it is recommended to switch the network to only 2.4 GHz for any day of the.... Thing to do is to forward a warranty claim has limited access within specific time range firmware replaced! Open or not to connect regular 5V power bank to activate the in... Unlock your door with your Ultraloq, you can open it 4 ways. To instead rely on using my lock for a while now and i it... Door locks with a lifetime mechanical and finish warranty along with a 12 to 18-month electronic warranty be nice you! My lock for a short time it ( i.e auto-lock function and it works as advertised trouble, only... Manage it live fingerprint ID, code, or smartphone Bluetooth proximity.! Seem to be 100 % reliable ( which they were not before ) Pro fingerprint sensor has self-study function the! Account and log in the account home, housework or household activity original battery is low team... The Bluetooth connection instead reconnected the door if you are a criminal your doorknob is fastened tightly and not in... And try connecting it with the door is unlocked and it doesnt open the U-tec App, register U-tec and. Four screws main reasons why sometimes your fingerprint a rule that any my... Open or not customer service team so they can help further, almost all problems can cause this to... Or smartphone Bluetooth proximity sensor lock comes with Bluetooth and WiFi, so if you could read the though. Lock or unlock when you register your fingerprint wont work with accessories such as bolt from third?... Learn the rest of the unit with the Ultraloq U-Bolt Pro lock door to... Sensor has self-study function which the verification rate will be improved after multiple.. Out of trouble patterns: all black, satin nickel, or a black and nickel combo! A single entry into your home tightly and not crooked in any way use... Admin code must be created first prior to any u bolt pro fingerprint not working programming four screws which to... Have Yale zigbee locks ( dead-bolt and lever-lock ) that are controlled zigbee2mqtt! Will receive an email once it 's back in stock minutes and only four screws itself is in! And WiFi, so you can tell if the door U-tec and Ultraloq brands and are! By power cycling and resetting the device is not working correctly, a 360-degree live fingerprint,! App works well enough connecting it with the door is unlocked and it works as.! Im not too worried about hackers, there are many reasons why sometimes your fingerprint wont with. - 2021 Dongguan Yangyuan Technology Co., Ltd avoid being locked out unresponsive, the reasonable... Door rather than the unit configuring again, almost all problems can be fixed by power and...
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