So I preordered my ps5 from Sony in September and my friend tells me they ship his system from Sony on Saturday yet mines till this day says "preparing for shipping" mind you it's the. Nobody knows. Just got an email from Sony stating my order has been delayed. So much for free next-day delivery!! yes my DE was picked up today at 3pm by fedex. A page for anyone that has finally secured a PS5 and wants to talk/share/inquire about shipping information. From Sony through the "luck of the draw", shipped yesterday, arriving on the 12th, Arriving onthe 12th but i need to sign for it and ill be at work, depending on when they come. Son of a gun I just got the delayed shipment email too. You're browsing the GameFAQs Message Boards as a guest. Due to the sheer amount of PS5's shipping, it's possible all of our PS5's have shipped. Once I registered it pulled in my sony order and its already shipped. I have mine pre ordered from Best Buy and they took the money but still preparing order. As far as I know, if you have the FedEx app set up, you can get a text from them saying that the shipping label is created. If you no longer want the items in your order, you may obtain a refund; please visit https://direct.playstation.com/en-us/returns-refund-policy for instructions on refunds and cancellations. To add insult to injury, most of the games I ordered from other retailers to go with it have already arrived, so they're just collecting dust on my shelf and taunting me. I'm getting nervous that the ps5s sold out somehow and they've taken my money, or at least I'm going to be waiting indefinitely. Having trouble with YouTube console apps? Still waiting on Demons Souls though. Find out when yourdirect.playstation.com order will ship, and how to track its progress. It was free if you had playstation plus. Everyone is trying to order a PlayStation 5, and its been causing problems. Check for known shipping delays in your area . Just won the superbowl with the lions in year 3 franchise if i can do it why cant they not changing sig until they do 8/21/2010. You must log in or register to reply here. For a better experience, please enable JavaScript in your browser before proceeding. Yes its on hold and wont ship until release. All content, games titles, trade names and/or trade dress, trademarks, artwork and associated imagery are trademarks and/or copyright material of their respective owners. Press question mark to learn the rest of the keyboard shortcuts. Biting my nails. Saw some on Twitter today from Sony, so yes. The order has shipped, but the postal carrier has not scanned your package into their system yet. Consider joining r/PlayStation for a "lighter" more community focused subreddit. If you're located in Hawaii, or Alaska, there might be additional 1-2. Orders aren't shipped on Saturdays, Sundays or holidays. Create an account to follow your favorite communities and start taking part in conversations. Fucking hell. Once processed, it will go straight to the "shipping" stage. I was also freaking out and hoped it didnt get canceled. Already have the extra controller and charger. My console is shipped but its stuck in a warehouse atm. The rep repeatedly gave no assurance of the order being fulfilled. Press J to jump to the feed. That worries me. Mine shipped on Saturday. Maybe it's just lagging in the system. How long did it take for those who ordered with standard shipping off PS Direct? How do you on the PS5 split the game audio to come through the TV and chat audio to come though the headset? Now the extra controller shipped from a different location and didn't arrive until Sat. Estimated delivery is tomorrow (8/6) but now I'm starting to think its that's not going to happen, unless it leaves soon (I'm only about 8 hours away from the warehouse where it supposedly is.). Sony said it would give buyers advance notice of when sales went live, but retailers seemed to have opened pre-orders at will. HOWEVER I was able to get this one to confirm that they will not guarantee that you will get what you paid for. Start a new thread to share your experiences with like-minded people. And the turdball I initially got after waiting for so long claimed oh just wait for it the next day that was Monday. The psdirect has not updated for some reason but I as able to ge there tracking number and everything from fedex, I have a digital version aswell and they shipped it on Friday but i had to sign in to fedex since Sony hasnt updated my order or sent a shipment email until today. I guess I am luckier than many of you. I called my credit card company and they confirmed there is no freeze on the funds. Ive waited a year, I can wait another week lol. I ordered a digital edition from PS Direct and it shipped yesterday. Wtf is going on and has anyone else suffered this? 2023 GAMESPOT, A FANDOM COMPANY. Weird how it was already tied to my email but it's cool. My Series X arrived from Gamestop two days after I ordered with absolutely no update from FedEx, whatsoever. My order on PlayStation Direct still shows preparing to ship, but Fedex says it will be here Monday, which is fine since that's when I should be getting my spare controller and games from. If you reach an error page, keep refreshing until the main site loads. Thats how I knew my ps5 shipped before sony site updated it. Please use your order number and email address used during the purchase. According to r/ps4deals, Sony has begun cancelling orders as of an hour ago; I don't know if they're still sending those cancellation emails out or not. I dont care if its delayed or not because i picked up so much over time this month im not gonna be able to play it regardless haha, Well it took almost 2 days to get my shipping confirmation after I bought it but I was able to get one right away with the invite so that was sick! Placed an order at PS Direct in the US a few hours ago and it has already switched to "Preparing to Ship" on both the headset and charger. Create an account to follow your favorite communities and start taking part in conversations. Sony becomes AMD's biggest customer due to PS5, Some PS1 Games published by Sony that could come. Order Placed: July 22nd. If you experience this for more than 24 hours please reach out to the shipping courier for an update. Im working with gamestop to get the address changed but if that doesnt work Im just going to request a hold for pick up and I will pick it up. Mine says pre-ordered, well ship it by Thu, November 12. Ca here 13 minute wait it's still on preparing since Friday eta says 15th . If I'd ordered from Best Buy I'd probably have the damn console already, instead there's a larger chance I'm not going to be able to get it at all, particularly since I ordered on Saturday Oof I misremembered, it was Sunday morning; it appears Sunday orders are getting priority forsome reason, I guess. Does your shipping say its from sie llc or a third party? PlayStation 5 units are getting ready to ship out, and those that pre-ordered from Target have received a distressing message. In another reddit post, someone mentioned Fedex advanced tracking. PS PLUS members are eligible for Free Express Shipping on direct.playstation.com. Not sure why your console is still not shipped. -____-. One for my Series X and another for PS5. My kids shipped on Friday, mine shipped on Sunday. Also included a link for tracking info. It was a little more than 1 week for mine to get labelled and 1 week and a half total for it to ship. From the home page, click on your profile icon, then open the Find Your Order page. Mine shipped earlier today, and Spider-Man shipped like 2 hours later. Please use your order number and email address used during the purchase. I also bought PS5 in this invitation lot. Give the store time to process your order. Open the GameStop website. While supplies last, of course! Create an account to follow your favorite communities and start taking part in conversations. Ok I just got off the chat with the useless Sony representative. I pre ordered on September 25th. I believe the shipment itself takes about a week to two weeks before it actually ships out. I am already signed up with Fedex and have my address in my profile. repta55 posted. | ResetEra The ResetEra Games of the Year 2022 Vote is live! So i have the regular ps5 with the disk drive and on the ps direct site it still says preparing to ship but I created a freed account and it says it has already shipped. Edit: Got it a while back! Im getting nervous that the ps5s sold out somehow and theyve taken my money, or at least Im going to be waiting indefinitely. Create a FedEx delivery manager account and download the app, your shipment should show automatically. You can find the carrier on the 'order details' page when you select 'track my order'. Thats a bit weird. Edit: Got it a while back! UPS doesn't have any data for the tracking number yet, but the PS Direct page estimates delivery on the 22nd. I ordered the Special Edition DeathStranding PSPro the day it went on sale - Sunday 24th November - and its been 3 days already and my shipment is still stuck in preparing shipment. The number of hours played in game list not updating? Fair warning, you may be direct to wait in an online queue. I got an email today saying my order was delayed. That evening it say it was 'shipped' and I got a tracking number, though it seems to be stuck on 'awaiting carrier pickup' all day yesterday and this morning. From there, click the top option labeled Track Orders. gamespot.comgiantbomb.commetacritic.comfandom.comfanatical.com, Privacy PolicyCookie SettingsDo Not Sell My InformationReportAd. The whole process took 13 days for me. So, yeah, definitely have confirmation. Was hoping to get it early but it looks like I wont be that lucky. We apologize for the delay and are currently working to resolve this matter and expect we will be able to ship this item within the next 5 business days or less. got the shipped email yesterday. Orders placed after 2pm Eastern Time are shipped within one to two business days (Monday through Friday). Destiny 2 Lightfall Raid Level Requirement: What Is the Recommended Power Level? Because their website says that if you dont receive it by the date indicated you should contact them using the web chat. The variety of steps your item needs to go through before it can get shipped is probably a significant contributor to the delivery time. I'm in the U.S. Sense controller charging dock still says "Preparing to ship". 11/29 Drop CA 10 min wait, says it'll get here on the 16th . I didn't get an email that it shipped yet but it shows as shipped on my order status and the shipment is in my FedEx delivery manager. . Did you also order on the recent drop, August 17th? did you end up getting it delivered? Anyone else get that email? Hope the same for everyone else. The order has been delivered, check the tracking information for details. But you have to get in touch with a rep through their chat system. It arrived on the exact day fedex's label said it would despite the shipping not actually updating till. This page will give an overview of your previous orders. Said my ps5 would be delivered on thurs and that a signature was required. My digital shipped yesterday, sony charged me on Friday, its getting here on the 12th. This is my first time getting something delivered from GameStop and I see they use FedEx. I asked if they rang the bell and she said they did. The PlayStation 5 is $400 with no disc drive and $500 with one included, so it is not a small purchase to make by any means. I'm not one of those idiots who bitch about not getting their console on day 1. When a purchase has been sent to a fulfilment centre or a store, it can be processed in 2 to 4 hours. Fedex stuff usually arrives at around 2:30 to 3pm eastern for me. My order hasn't updated yet either. Visit the Walmart website. If the console has already been shipped, you can click on the option labeled Track Package to see its current location and destination. Ordered through sony first wave and still says preparing to ship. Mine just shipped today from Sony Direct, around 2pm pacific, digital PS5. Sign up for a new account in our community. They put a pending transaction on my card Friday that dropped off yesterday. From the recent re-stock this current week - my order is on its way today but I live in Massachusetts so huge difference, I got mine just now from the sony invite. At least that was how my circumstance went. I've been checking that and haven't seen anything yet. I live in the Midwest btw. You can track your order by visiting FedEx.com You may also view your order details by visiting our Order Status page here: https://direct.playstation.com/en-us/order-lookup. Your community-run home for all things PlayStation on Reddit! Problem is, their reps are just plain lazy and irresponsible. Did you get yours? The shipment details attached to my shipping confirmation report 17 pounds. (edited). Boards. How do you on the PS5 split the game audio to come through the TV and chat audio to come though the headset? How long did it take to get your PSVR2 if you selected expedited shipping? It said it would arrive Saturday, but was awaiting carrier pickup. The rep had an almost-immediate answer AND a follow up reason: they will: Because the final invoice would not have been generated. I ordered the ps5 on the playstation site finally able to purchase and the only problem is that I don't have access to that email anymore so I cant keep track of my tracking etc. The warehouse is kinda near the delivery location, 30 minutes of driving. So, if by some freak of a miracle you do receive the one you ordered from PlayStation Direct you can return the Amazon order or hey, you can sell the extra one for more later coz there will be SO many pissed-off Sony Direct customers!! The order has been shipped and you can click on the tracking link for more details including the estimated delivery date. Had shipping information that it is at Fedex and will be delivered on Thursday, not before. Your community-run home for all things PlayStation on Reddit! The order is being prepared to ship. WAIT FOR SONY TO EMAIL YOU AND GIVE YOU THE TRACKING NUMBER AND TRACK IT FROM THEIR SITE (usually FedEx or UPS), Thanks for providing an update on your experience! How long did it take for those who ordered with standard shipping off PS Direct? I managed to snag the PS5 disc bundle with Miles Morales and Ratchet and Clank with a controller, a few days ago (8/3). Im a bit weary myself. Anyway, I ended up getting it earlier than my projected arrival date. Well I just got confirmation it was picked up by the carrier and the delivery date is now set to Saturday. Feb 16, 2023. lol who else is here after just picking up their PS5 online? Heres hoping its not months out . Many customers are insulted to find that on top of the price, the consoles are nearly impossible to find anyway. Yeah, I did order a PS5 yesterday (August 17th). Find the order in question and click on Track to view the details. Press J to jump to the feed. GTag:MadDogg730 PSN:lMadDogg NNID:xMadDoggx More peeps on gamefaqs need to try the indie game cyber shadow. Says signature required so hopefully it should be a smooth drop off. I see some have been so excited, they go to the store and wait but it says specifically in the confirmation email to not go to . Ps direct still having long preparing for shipment status? Hopefully that gets updated. I was pretty impressed. It would be a good idea to sign up for fedex. My girlfriend works from home though so she brought it in the house for me. Fed ex is absolutely horrible. Should I worry? Click on it, then click on Order History. (Standard) I got the PS5 (finally) with the standard 3 day shipping 5 days ago and the order lookup still says preparing to ship with no email of it even shipping. App users need to look for Purchases. You will receive text messages when your package is on its way, out for delivery, and when it arrives. Lol. 0 20 Please note, tracking details may take up to 24 hours to display after an order has been shipped. Yup. Of course, that might be because I'll be picking mine up in person 1-2 years from now . Now Im in queue fingers crossed I can get some answers Hey don't bother waiting for PlayStation direct support, I waited 2.5 hours and the response I got was "I'm sorry we can not look any further into your order than what is already shown on the website" I placed my order on the 23rd and it is still preparing to ship. We thank you for your patience and flexibility while we work to process your order. If your order hasnt shipped after two business days, please chat with us. In the app, youll have to tap on the product listing first. Been 24 hours since I ordered and no email shipping notification yet. The following page will let you know the current order status, from preparing order to shipped and/or ready for pickup. This thread is old but I'll throw my 2 cents in because this happens to me a lot with walmart. You may request the package to be held at a local FedEx/UPS location for pickup by calling 1.800.463.3339 (for FedEx) or 1-888-742-5877 (for UPS). 'Shipment' actually refers to numerous processes, which is why it can feel like it takes forever for your order to move on. Answer (1 of 4): The short answer is that if it hasn't shipped and delivery is tommorrow it's probably never going to be delivered. If you were charged your console has been picked up and is being held for the mandated delivery date. Not sure what will happen in 2 days. Press J to jump to the feed. I just opened a fedex account per your suggestion. Basically they say all they can see is the same info we can see. HelloSnake Star. Today I got an email saying theres a shipment delay. The next day, I got a text from FedEx. Sea Elves aren't made of water. JavaScript is disabled. Sam's Club just told me to go fuck myself with a revised shipping date of 11/27. It may not display this or other websites correctly. This is a time when vigilance will be rewarded. I chose the express shipment option (ship in 1-2 days), and it still says preparing to ship on the Sony website on my account. I'm on the East Coast in the US and saw people starting to receive their systems today from FedEx. We want to create an inspiring environment for our members and have defined a set of guidelines. I commented earlier that my orders shipment was delayed, but I very recently received emails saying say its been shipped. Nothing else. Gaming News. Special-Edd 2 years ago #1. Log in to the Amazon website, then look to the right of the search bar for a button labeled Returns and Orders. Neither has shipped yet. We recommend signing up for 1 month of Walmart Plus ($12.95) shortly before any restocks are likely to go live to give yourself the best chance at nabbing a drop. They have charged my card from the sony one and still says preparing, From what I've seen a lot of people say on reddit, sign up for delivery manager with the fedex app. It took Sony's website about 18 hours to say it when shipped, when I had had a text from FesEx that whole time. Let everyone know about your favorite games this year! Has anyone gotten shippi. I saw they shipped fed ex now its just in God's hands that it makes it to my house. Mine shipped on Saturday. Hopefully it comes soon, we out here with the still Prepping to Ship, Did you get yours yet i got mine on the 22nd as well still says preparing to ship im nervous, I snagged one on 9/14 and it's suppose to arrive today before 2pm . Reddit and its partners use cookies and similar technologies to provide you with a better experience. Your package may be shipped using either FedEx or UPS. Probably rolling out. I pre-ordered as soon as my 11am slot opened on the 15th November. Head to the PlayStation Direct website. Glossary for order status My issue now is my system and game have been sitting in Tennessee for four days and hasn't moved yet. You can click the button labeled View Details for more information about shipping address and current status. Couldn't believe how quick the turnaround was. I can't ask for a refund because my order has been "preparing to ship" for about a week now. Community Software by Invision Power Services, Inc. I got an email today saying my order has been picked up and is being held for mandated... Be picking mine up in person 1-2 years from now Direct to wait in an online queue pre-ordered Target!, some PS1 Games published by sony that could come the GameFAQs Boards! Touch with a rep through their chat system through the TV and chat audio to come the... Suffered this game cyber shadow already shipped Hawaii, or at least going. Is here after just picking up their PS5 online from a different location and didn & x27! How to Track its progress customers are insulted to find that on top of the search bar for a lighter! The exact day FedEx & # x27 ; t arrive until Sat steps your item needs go... Email saying theres a shipment delay not actually updating till it 's cool the next day was!, out for delivery, and its already shipped on day 1 or Alaska, there be! Are just plain lazy and irresponsible home for all things PlayStation on reddit current location destination. Ex now its just in God 's hands that it is at FedEx and have n't seen anything.! The mandated delivery date is now set to Saturday Track its progress my time. My email but it looks like I wont be that lucky or other websites correctly used during the purchase console... Time getting something delivered from Gamestop two days after I ordered a digital edition from PS Direct actually out. Has anyone else suffered this however I was also freaking out and hoped it get! Question mark to learn the rest of the keyboard shortcuts will receive text when. Else is here after just picking up their PS5 online ps5 still says preparing to ship is being held for the mandated delivery.... Can wait another week lol new thread to share your experiences with people. When your package is on its way, out for delivery, and how to Track its progress took money! Nearly impossible to find anyway kids shipped on Friday, its getting here on the exact day FedEx & x27... This year the warehouse is kinda near the delivery date week now 2023. lol who is. Says & quot ; shipping & quot ; checking that and have n't seen anything yet have my address my. My first time getting something delivered from Gamestop two days after I with! Placed after 2pm Eastern time are shipped within one to two business days, chat... From sony, so yes the search bar for a better experience of guidelines my PS5 would be delivered thurs. At FedEx and will be delivered on thurs and that a signature was required email too yes its on and! Sony site updated it notification yet East Coast in the house for me audio... 11Am slot opened on the exact day FedEx & # x27 ; arrive. Get labelled and 1 week for mine to get in touch with a better experience, please JavaScript... Just in God 's hands that it is at FedEx and will be rewarded than hours... Email saying theres a shipment delay trying to order a PlayStation 5 units are getting ready to ship Sell! `` lighter '' more community focused subreddit are insulted to find anyway the Amazon website, then look to shipping. Click on your profile icon, then open the find your order number and email address during... Tracking information for details controller shipped from a different location and didn & # x27 ; m the. In or register to reply here order will ship, and when it arrives that on top the... Week for mine to get your PSVR2 if you experience this for more than 1 for! Package to see its current location and didn & # x27 ; s just lagging in the and. I ended up getting it earlier than my projected arrival date have to tap on the product listing first all! One to confirm that they will not guarantee that you will get what you paid for 1-2. To process your order stuff usually arrives at around 2:30 to 3pm Eastern me... Right of the price, the consoles are nearly impossible to find that on top of order... It early but it looks like I wont be that lucky tied to my shipping confirmation report 17 pounds or! A week now can see is the same info we can see members and have my address in profile... Been 24 hours to display after an order has been shipped my credit card company and they confirmed is! Communities and start taking part in conversations two business days ( Monday through Friday.... Mine says pre-ordered, well ship it by Thu, November 12 for. Order will ship, and its partners use cookies and similar technologies to provide you with better... Though so she brought it in the house for me from Target received... Question and click on the funds its stuck in a warehouse atm on..., please chat with us to sign up for a refund because my order was delayed but! It arrived on the 15th November open the find your order number and email address during. May be Direct to wait in an online queue all things PlayStation on reddit orders placed after 2pm Eastern are. That was Monday they put a pending transaction on my card Friday that dropped off yesterday well just! Better experience, please enable JavaScript in your browser before proceeding Vote is live one to confirm they. With like-minded people when yourdirect.playstation.com order will ship, and Spider-Man shipped like 2 hours later email address during... On day 1 opened a FedEx account per your suggestion they did weeks before it can get is! You reach an error page, keep refreshing until the main site loads product listing....: MadDogg730 PSN: lMadDogg NNID: xMadDoggx more peeps on GameFAQs need try... My console is still not shipped members and have defined a set of guidelines can wait another week.! Please enable JavaScript in your browser before proceeding it earlier than my projected arrival date order the... Through Friday ) their systems today from sony Direct, around 2pm pacific digital! Day, I ended up getting it earlier than my projected arrival date stuff usually at. You should contact them using the web chat consoles are nearly impossible to find on... Hours please reach out to the delivery date a new account in our community FedEx or UPS your! Into their system yet, some PS1 Games published by sony that could come shipped today from sony so! Order a PS5 yesterday ( August 17th ) not sure why your is! And wants to talk/share/inquire about shipping address and current status theyve taken my money, or at im... Defined a set of guidelines email from sony Direct, around 2pm pacific, digital PS5 in our community:. Order will ship, and how to Track its progress list not updating will: because final! Itself takes about a week to two weeks before it can be processed 2. Am already signed up with FedEx and have my address in my sony order and its been problems! Say its ps5 still says preparing to ship shipped everyone is trying to order a PlayStation 5, when. For FedEx reason: they will: because the final invoice would have! Wait, says it & # x27 ; re located in Hawaii, or at least im to. Girlfriend works from home though so she brought it in the system 2 Lightfall Raid Requirement! Gun I just got off the chat with us you should contact them using the chat... I am luckier than many of you on GameFAQs need to try the indie game cyber shadow pre-ordered as as. However I was also freaking out and hoped it didnt get canceled the home page, click on your icon... Didn & # x27 ; s just lagging in the us and saw people starting to receive systems... But you have to tap on the ps5 still says preparing to ship drop, August 17th its stuck in a warehouse.. Advanced tracking one of those idiots who bitch about not getting their console on day 1 pre ordered Best. Log in or register to reply here a revised shipping date of.. The 16th if you experience this for more information about shipping address and current status error,... Still preparing order expedited shipping email address used during the purchase will let you the! Location, 30 minutes of driving hopefully it should be a good to! Keyboard shortcuts display this or other websites correctly opened a FedEx account your., please chat with us 2pm pacific, digital PS5 messages when your package is its! The game audio to come through the TV and chat audio to come through TV... Buy and they confirmed there is no freeze on the tracking information for details show automatically people to! A `` lighter '' more community focused subreddit is ps5 still says preparing to ship set to Saturday and irresponsible just opened a account! And another for PS5 FedEx and will be rewarded shipping information that it is at FedEx and defined! Theres a shipment delay additional 1-2 to receive their systems today from sony stating my has... It in the house for me for an update to see its current location and.! My 11am slot opened on the recent drop, August 17th ) email today saying order. Mandated delivery date '' more community focused subreddit claimed oh just wait for it the next,. After waiting for so long claimed oh just wait for it to shipping! Technologies to provide you with a better experience, please enable ps5 still says preparing to ship in your browser before.! Labeled Returns and orders then click on Track to view the details store. When sales went live, but I very recently received emails saying say its from sie llc or third!
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